Quality degradation at Swiggy Food Order & Delivery  
Users report higher volume of Quality Issues than usual

Swiggy Food Order & Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
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Android unitQ Score
Android User Feedback
58 Reports
iOS unitQ Score
iOS User Feedback
985 Reports
User Feedback
985 Reports
58 Reports
Swiggy Food Order & Delivery - Latest Quality Issues
May 4, 2021
You guys suck big time
I am not a swiggy super user, i pay for delivery fee everytime i order, and when i pay close to 50rs for delivery i expect my order to be delivered to me as soon as possible, but you guys suck big time that you give multiple orders to one delivery guy and my order is always last to be delivered…
May 4, 2021
Slow Delivery
I understand the difficulty un situation. But there ia no proper response!
May 4, 2021
Showing different delivery address.
Worst application. Waste of money n time.
May 4, 2021
Worst app ever
This app is worst wen they r taking order from us they should give ppl exact thing but they dnt do such and after taking money from us from online they r least bother to reply us so our money is gone to waste
May 4, 2021
Worssstt experience, Swiggy is purely cheat. Complete Cheating. Totally Stupid
Strange and pathetic.such an worst experience. Ordered food at 2055 hrs using phonepe and items were delivered and one items was missing.same informed at 2125 hrs and replacement order was placed. It was 2230 hrs. Then 2300 hrs one guy called either customer care or delivery executive saying to cancel the order because my order was taken by someone else and asked me to cancel the order. Food will not be delivered. Such an worst experience. The bad part is that the person who spoke with me was completely lost and he told me that I will not get any refund or Swiggy money or nothing will be given to me. And finally he asked me sorry. Totally stupid and strange app. Zomato is far better than Swiggy. I wish to rate less than a star but with no choice I have rated one star. Such a cheap company is swiggy. Business oriented is Swiggy..You Hire whoever you like and those unprofessional people talk rubbish to us.. Completely irresponsible..Swiggy is purely cheat. It will eat your money by giving offer. When you order next time Swiggy will charge double the money...I have compared it with zomato..they will give you buy one get one. But when your food comes to you one item will be missing and if you raise a concern they will only apologise. Such a tacky, tricky Swiggy..don't go for Swiggy..instead you can order in Zomato..I can't find less than a star..I want to give a Big Zero for Swiggy..
May 4, 2021
Pathetic And Deplorable Service
Very bad unresponsive service from Swiggy. First they don't assign a courier and then when we call their call Centre they don't respond for a long time and I had to hang up as there was no response at all. Pathetic and deplorable service. Seriously considering not to use Swiggy again.
May 4, 2021
Orders are always canceled
I have been ordering food almost everyday. The food automatically gets canceled due to unavailability etc. Firstly if that particular item isn't there on the menu don't mention & show fake offer by wasting our time.
May 4, 2021
Worst app
Worst app. Waiting for my order since 1 hour
May 4, 2021
Worst experience
The delivery boy told me he can't deliver ans cancel the order. Now the restaurant I was trying to order from is unserviceable Hate this Sweggi dint expected this
Swiggy Food Order & Delivery - Product Description
Here’s everything you can do and find on the Swiggy app: 

- Order food, groceries, and other essentials online. 
- Restaurant and Delivery Partners trained in hygiene protocols. 
- Find top restaurants and stores in your city. 
- 30+ cuisines to choose from.
- Late-night delivery services.
- Order Biryani, Pizza, Masala Dosa, Burgers, Lassi, Coffee, Gulab Jamun, and more.  
- Explore collections like Best Safety Standards, Veg Only, Healthy Food, Pocket Friendly, Premium, and more. 
- Order from supermarkets near & far away from you, with a less than 2 hour delivery time. 

Popular Restaurants
Find your favourite local restaurants, as well as top chains like Dominos, KFC, Burger King, Pizza Hut, FreshMenu, Mc Donald’s, Subway, Faasos, Cafe Coffee Day, Taco Bell, and more. 

Safety Measures
The safety of everyone involved in the delivery chain is our priority. 
- Delivery Partners trained in the best hygiene protocol and have been equipped with masks. 
- Restaurant Partners are frequently updated on necessary sanitization measures. 
- Option of No-contact Delivery available. 
- A Best Safety Standards collection, which includes restaurants that conduct mandatory temperature checks, frequently sanitize their kitchens, and ensure daily changes of gloves & mask.  

No Minimum Order Conditions
We place no minimum order restrictions! Order in as little (or as much) as you’d like. We’ll deliver it to you!

Top Cuisines & Categories 
Explore our endless range of categories & cuisines like North Indian, Chinese, South Indian, Thai, Vietnamese, American, Healthy, Street Food, Breakfast, Late Night Cravings, and more. 

Best Supermarkets
Order fresh fruits & vegetables, daily essentials, and all household items from top-rated supermarkets in your city, via our Grocery section. Avail fresh meat delivery and alcohol delivery in select cities. Shop online for your daily needs.

Lightning-Fast Deliveries
Our system is designed to confirm, prepare, and deliver your order in the best time possible. 

Live Order Tracking
Get real-time updates on your order status and an ETA. Also, track your Delivery Partner’s location on a map from the restaurant to your doorstep. 

Long Distance Deliveries
Order from top restaurants that are far away from your location.

Save Big With Our Best Offers
Get freebies, cashbacks, discounts, and other deals sponsored by us, and our host of restaurant, bank, and online wallet partners. 

Prepaid, Cash, Credit, & More Payment Options
We accept VISA/MasterCard Credit or Debit Cards, Net Banking, PayTM, FreeCharge, Mobikwik wallet, Sodexo Meal Cards, cash on delivery and credit services like LazyPay. You can also add a tip for your Delivery Partner with your order. 

Coming Soon To All Cities: Swiggy GENIE - GET ANYTHING DELIVERED
Now also pick up or deliver anything in your city with Swiggy Genie. Send documents, packages and food items, pick up something you’ve forgotten, deliver gifts to your loved ones, get medicines delivered from pharmacies, order supplies from a local kirana, and more. Swiggy Genie is live in 65+ cities and can be found on the app homepage. Launching soon in all cities. 

We Deliver IN 400+ Cities
Order online in Agra, Ahmedabad, Allahabad, Amritsar, Aurangabad, Bangalore, Bhopal, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Dehradun, Delhi, Faridabad, Goa, Gurgaon, Guwahati, Hyderabad, Indore, Jaipur, Jalandhar, Kanpur, Kochi, Kolkata, Kota, Kozhikode, Lucknow, Ludhiana, Madurai, Mangaluru, Manipal, Mumbai, Mysore, Nagpur, Nashik, Noida, Pondicherry, Pune, Ranchi, Surat, Thiruvananthapuram, Thrissur, Tirupati, Tirupur, Trichy, Udaipur, Vadodara, Varanasi, Vellore, Vijayawada, Vizag, Warangal, & several more.
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