/ unitQ Score

Synchrony

Finance30-day average as of Nov 09, 2026

Synchrony at a glanceSynchrony (Finance) has a unitQ Score of 73 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 6 points from 79 in the previous 30 days. The score draws on 423 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Unsatisfactory Behavior.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
73good

unitQ Score 30 Day Average as of Nov 09, 2026 6 point score decrease in the last 30 days

Previous 30 days79
Last 30 days73

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
406080100Oct 9Oct 24Nov 8406080100Oct 9Oct 24Nov 8

User Feedback

423Reports
iOS
49 % 208 Reports
Android
51 % 215 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationStability
    Fails To Launch

All scorecards

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