/ unitQ Score

Takealot – Online Shopping App

Shopping30-day average as of Nov 09, 2026

Takealot – Online Shopping App at a glanceTakealot – Online Shopping App (Shopping) has a unitQ Score of 89 out of 100, rated good, as the 30-day average on Nov 9, 2026, unchanged from 89 in the previous 30 days. The score draws on 891 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Subscription Too Expensive.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
89good

unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days

Previous 30 days89
Last 30 days89

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 24Nov 820406080100Oct 9Oct 24Nov 8

User Feedback

891Reports
iOS
13 % 118 Reports
Android
87 % 773 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • AccountSubscription
    Subscription Too Expensive
  • OrderDelivery
    Order Arrived Damaged
  • ApplicationStability
    Slow Performance

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.