75
good
Teladoc Health - Telehealth | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 7 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
234 Reports
234 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
112 Reports
112 Reports
User Feedback
32%
iOS
112 Reports
112 Reports
68%
Android
234 Reports
234 Reports
Teladoc Health - Telehealth - Latest Quality Issues
Android
Apr 13, 2024
Went through the whole setup process, tried to schedule a visit and the server kept erroring out. Could not use. Had to go in person anyway. Junk app.
iOS
Apr 13, 2024
Doesn’t work
App doesn't work. It wouldn't let me input necessary information. Then doctors aren't able to help. I wish my insurance would not use this app
iOS
Apr 14, 2024
Extremely Buggy
The app closes a third of the time, logs you out when it shouldn't, calls can outright just freeze or get stuck. When it works it's great and I've gotten a lot of great help, but it just feels like for such an important health app it falls apart more than a local pizza app.
iOS
Apr 14, 2024
Poor experiences
Too expensive without insurance. Doctors never prescribe what I ask for and prefer to try newer treatments. Honestly just got to the urgent care if you're able, every time I've paid for this service I've regretted it.
Android
Apr 14, 2024
Worthless. Was using this for simple refills on albutrol. After multiple refills, I was suddenly told that you can only have two prescriptions filled in 12 a month period. Doc wouldn't even refill when I informed them that I was completely out on a Saturday. I'm deleting this app and wouldn't recommend it at all.
Android
Apr 15, 2024
Please be aware that what health services your looking for they might not be able to help you, and you won't get a refund. My call was less than 45 seconds and they couldn't help me...
Android
Apr 16, 2024
I was abandoned by my Dr and the company is covering for the Dr instead of protecting their patient. There are no protections provided to me. This business is negligent in my care. If you or a loved one needs telehealth services, try to find something else. I was mistreated.
Android
Apr 16, 2024
There is an issue with Dr calling out but no mention in the app
Android
Apr 16, 2024
Do NOT use this app!!! It is a SCAM and they will rip you off! Just get a REAL doctor and go see them. It will be worth the wait. This is FRAUD. Do NOT use teladoc and you will thank me later.
Teladoc Health - Telehealth - Product Description
Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well. EXPERIENCE AND EXCELLENCE Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away. SEAMLESS CARE FOR ALL OF YOU Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us. The With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0. PERSONAL AND PERSONALIZED Teladoc Health providers and coaches will get to know you. Our video and phone visits have no time limit. Instead of 15 minutes, you might spend an hour talking about your health and planning next steps together. The app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track. OUR SERVICES INCLUDE: 24/7 CARE On-demand appointments any time of day with board-certified physicians for: - Colds and flu - Pink eye - Sore throats - Sinus infections - Rashes PRIMARY CARE Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for: - Routine checkups and preventive care - Goal-setting and a personalized care plan - Lab orders (bloodwork) - Checking blood pressure and other vitals - Managing chronic conditions CONDITION MANAGEMENT Depending on your coverage, you may be eligible for: - Programs to help manage conditions like diabetes and high blood pressure - Connected devices like a blood glucose meter or blood pressure monitor - Expert health coaching - Health data, trends and actionable insights MENTAL HEALTH Licensed therapists, psychiatrists and self-guided content for help with: - Anxiety and stress - Depression or not feeling yourself - Relationship conflicts - Trauma NUTRITION Registered dietitians who can help with: - Weight loss - Diabetes - High blood pressure - Digestive issues - Food allergies DERMATOLOGY Dermatologists who diagnose and treat common skin conditions, such as: - Acne - Psoriasis - Eczema - Rosacea - Skin infections Your coverage might also provide access to: - Specialists for a second opinion on surgery, a diagnosis or treatment plan - Therapy and coaching to help with back and joint pain - Imaging and sexual health testing referrals CHECK YOUR COVERAGE Sign up to see which telemedicine services are covered by your health insurance or employer. Or, you can choose to pay flat fees. SECURE AND CONFIDENTIAL We take your privacy seriously. Your health information is secure, private and compliant with federal and state laws, including the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA). AWARDS AND RECOGNITION - Company of the Year—Healthcare Dive, 2020 - World’s Most Innovative Companies—Fast Company, 2021 - Largest Virtual Care Company—Forbes, 2020
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