Teladoc
Teladoc at a glanceTeladoc (Medical) has a unitQ Score of 64 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 5 points from 69 in the previous 30 days. The score draws on 199 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Force Closing Or Crashing.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 35 % 69 Reports
- Android
- 65 % 130 Reports
Compared with similar apps
Flo: Health & Period Tracker73
Motivation69
I am - Positive Affirmations66
Teladoc64
Calm63
MyFitnessPal37- MyFitnessPal37
Fabulous30- PPeloton29
Headspace26
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilityForce Closing Or Crashing
- ApplicationError Message'Something Went Wrong' Error Message
About Teladoc
What is Teladoc?
Teladoc is a health app that allows users to connect with doctors and healthcare professionals through video calls or phone consultations. The Teladoc app makes it easy to get medical advice, prescriptions, and follow-up care without needing to visit a doctor's office in person.
Is Teladoc safe?
The Teladoc app is generally considered safe for users, including younger audiences, as it prioritizes data privacy and complies with healthcare regulations. However, users should be aware of potential risks such as unauthorized access to health information and the importance of securing devices. With proper use and precautions like private settings and strong passwords, the app can be a reliable choice for telehealth services.
Who owns Teladoc app?
The Teladoc app is owned by Teladoc Health, Inc., a multinational telemedicine and virtual healthcare company. It provides various virtual healthcare services to its users.