/ unitQ Score

Telefonica UK - My O2 UK Offers, Data, Bills

Tools30-day average as of Nov 09, 2026

Telefonica UK - My O2 UK Offers, Data, Bills at a glanceTelefonica UK - My O2 UK Offers, Data, Bills (Tools) has a unitQ Score of 11 out of 100, rated poor, as the 30-day average on Nov 9, 2026, unchanged from 11 in the previous 30 days. The score draws on 131 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Log In, Difficult to Navigate UI and Fails To Launch.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
11poor

unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days

Previous 30 days11
Last 30 days11

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0102030Oct 9Oct 24Nov 80102030Oct 9Oct 24Nov 8

User Feedback

131Reports
iOS
30 % 39 Reports
Android
70 % 92 Reports

Top feedback themes

  • ApplicationLogin
    Can't Log In
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Fails To Launch
  • ApplicationLogin
    Got Logged Out
  • ApplicationStability
    Force Closing Or Crashing

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.