The Gym Group
The Gym Group at a glanceThe Gym Group (Health & Fitness) has a unitQ Score of 49 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 1 point from 50 in the previous 30 days. The score draws on 53 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Subscription Canceled But Still Charged.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 47 % 25 Reports
- Android
- 53 % 28 Reports
Compared with similar apps
Flo: Health & Period Tracker73
Motivation69
I am - Positive Affirmations66
Calm63
The Gym Group49
MyFitnessPal37- MyFitnessPal37
Fabulous30- PPeloton29
Headspace26
Top feedback themes
- AccountSubscriptionSubscription Canceled But Still Charged
About The Gym Group
What is The Gym Group?
The Gym Group app is a mobile application designed for members of The Gym Group, a chain of budget gyms in the UK. It allows users to manage their gym membership, book classes, and track their fitness progress conveniently from their smartphones.
Is The Gym Group safe?
The Gym Group app prioritizes user safety with clear health and safety policies and data security measures. However, while it promotes a secure environment and compliance with privacy laws, concerns may arise regarding user behavior and shared content, which can pose risks for younger audiences. Parents should be aware of these aspects when their children use the app.
Who owns The Gym Group app?
The Gym Group app is owned by The Gym Group plc, a public limited company. It has been listed on the London Stock Exchange since 2015, which means it is owned by its shareholders.