Trainline
Trainline at a glanceTrainline (Travel) has a unitQ Score of 55 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 12 points from 67 in the previous 30 days. The score draws on 319 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 12 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 23 % 74 Reports
- Android
- 77 % 245 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountPaymentRefund Request Rejected
- ApplicationStabilitySlow Performance