79
good

Tile - Find lost keys & phone | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Lifestyle
Work at Tile, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Tile, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
86%
Android
854 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
138 Reports
User Feedback
14%
iOS
138 Reports
86%
Android
854 Reports
Tile - Find lost keys & phone - Latest Quality Issues
Android
Apr 23, 2024
These have been a lifesaver. They don't work 100% of the time. Sometimes the tile doesn't connect and ring when I need to do. But it works the majority of the time.
Android
Apr 23, 2024
No way to create an account and it wants me to buy tiles directly from the app even though I purchased some from Amazon lol the get started button does nothing except say product not found. Google telling me I got a response from the developer but it won't let me see it
iOS
Apr 23, 2024
Annoying rings
Rings phone and gives “ you rang phone from Tile” message at all hours even when phone is unattended on dresser.
Android
Apr 23, 2024
Tile finds my tagged things very well, but pushing the button on the tags to find my phone is usually unsuccessful
Android
Apr 24, 2024
It's wonderful but sometimes it takes a long time to respond even when there's good INTERNET
Android
Apr 24, 2024
Very slow to find and track your items
Android
Apr 24, 2024
Wish the sound was louder
Android
Apr 24, 2024
I've signed up for Premium and pay monthly but you have never sent replacement batteries and there's no way for me to communicate this with you. You keep taking my money but don't stuck to your part of the bargain. What's going on? Please send the batteries
Android
Apr 25, 2024
Not working. Keeps claiming my keys are nearby when they arent.
Tile - Find lost keys & phone - Product Description
Tile helps you keep track of your things.
Find misplaced things nearby and far away. Add a Premium plan for the most robust finding experience for all your Tiles.

FIND KEYS, WALLETS, BAGS & MORE - Our Bluetooth trackers are small and easily attach to your things.

FIND NEARBY-- Use the Tile app to ring your Tile when it’s within Bluetooth range.

FIND FAR AWAY -- When outside of Bluetooth range, use the Tile app to view your Tile’s most recent location on a map.
 
FIND YOUR PHONE - Double press the button on your Tile to make your phone ring, even when it’s on silent.

NOTIFY WHEN FOUND -- Use the Tile Network to help find your things. If your Tile is lost, add your contact information so you can be reached when someone scans the QR code on your lost Tile. QR Codes are available on 2022 Pro, Mate and Slim Tiles. 
SMART HOME COMPATIBLE - Tile works with Amazon Alexa and Google Assistant, so finding is easier than ever. Sync your Tile account in the Alexa App or Google Home app to activate this feature. 

Get the most from Tile with a Premium Plan
Subscribe to a Plan for the most robust finding experience for all of your Tiles. You’ll receive a Smart Alert notification when you leave something behind. For U.S. subscribers, if you do actually lose something, and Tile can’t find it, we reimburse you up to your item reimbursement limit.

All new users are eligible for a 30 day free trial of a Premium or Premium Protect Plan. Afterwards, Premium is available for a monthly or annual subscription and Premium Protect is available for an annual subscription.

Item Reimbursement is provided under Premium and Premium Protect subscription with no additional fees through XCover.com and is currently available to U.S, subscribers only. 
For exclusions, conditions and limitations for Item Reimbursement, including current Item Reimbursement limits, go to https://tileteam.zendesk.com/hc/en-us/articles/360050114674
After your one-month free trial (new customers only), payment will be charged to your iTunes account.  Your free trial will end, and your iTunes account will be charged, 30 days after you sign up for Tile Premium or Premium Protect.
Premium and Premium Protect require installation of the Tile application, ownership of a Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy.  
For Japan:  No refunds or exchanges for convenience are permitted.  
For Korea and Quebec: Residents of Korea and Quebec’ first subscription fee will be charged in 30 days instead of a free trial.

Additional conditions, terms and limitations included in the Tile Terms of Service and Privacy Policy.  
Terms of service: https://www.thetileapp.com/en-us/terms-of-service
Privacy policy: https://www.thetileapp.com/en-us/privacy-policy

Apple Notes:
The app utilizes Bluetooth Low Energy (BLE) to communicate with your Tiles. 
The app utilizes Location Services to record the most recent location of your Tiles, based on your phone’s geolocation data.
Continued use of GPS or Bluetooth running in the background can dramatically decrease battery life.
Requires purchase of Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy.  
By installing this app, you consent to its installation and the installation of updates or upgrades released through the platform.  You can turn off automatic updates through your device settings, but if you do not update your app, you may experience reduced functionality. Some updates may change the way we record data or change data stored on your device. Any changes will be consistent with Tile’s Privacy Policy. You can withdraw your consent at any time by removing or disabling your app.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners