82
good

Tile - Find lost keys & phone | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
843 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
127 Reports
User Feedback
13%
iOS
127 Reports
87%
Android
843 Reports
Tile - Find lost keys & phone - Latest Quality Issues
iOS
Jun 15, 2024
Consumes too much energy
I've been using Time for years to find keys, wallets etc... For a few weeks my phone has been draining quickly and I realized that it was due to the Tile app
Android
Jun 15, 2024
Tile doesn't need always on location access to function. any response by the developers that says different is a lie. Tile just wants to harvest your location constantly. There is zero technical requirement to harvest MY location to detect the TILE is near me.
iOS
Jun 15, 2024
I don’t think this has worked 1 out of a thousand times
Never works. Doesn't matter the location. If the tile says they keys are right next to me it still doesn't ring them. Trash.
iOS
Jun 15, 2024
Unwelcome ads
Tile thinks it's ok to advertise via your phone intrusively- that is with it insolent mode it “rings” loudly
Android
Jun 15, 2024
Absolute junk. Took 1 hr to set up, then even living in a built up area it couldn't locate the tile after moving 100 feet away from it. Set an alert to notify me when it could be located. Returned to sit next to the tile expecting a notification... You guessed it...no notification received. Getting returned tomorrow
Android
Jun 16, 2024
unable to ring my phone when it's on the other side of my 40 [phone] apartment. so why would I buy the premium stuff they're constantly trying to sell
Android
Jun 16, 2024
This app is so limited: * dark mode *mark address *satelite view *comments *erase history Etc
iOS
Jun 16, 2024
I want you to turn off the one that can't replace the battery.
I want you to turn off the one that can't replace the battery. I also use AirTag and Anker, I want to make this one my main one because I have a stronger feeling for Tile, but the real problem is that I can't erase the old one...
Android
Jun 17, 2024
The app is trash bought a tile and it won't connect and when I try it keeps taking me an app page
Tile - Find lost keys & phone - Product Description
Tile helps you keep track of your things.
Find misplaced things nearby and far away. Add a Premium plan for the most robust finding experience for all your Tiles.

FIND KEYS, WALLETS, BAGS & MORE - Our Bluetooth trackers are small and easily attach to your things.

FIND NEARBY-- Use the Tile app to ring your Tile when it’s within Bluetooth range.

FIND FAR AWAY -- When outside of Bluetooth range, use the Tile app to view your Tile’s most recent location on a map.
 
FIND YOUR PHONE - Double press the button on your Tile to make your phone ring, even when it’s on silent.

NOTIFY WHEN FOUND -- Use the Tile Network to help find your things. If your Tile is lost, add your contact information so you can be reached when someone scans the QR code on your lost Tile. QR Codes are available on 2022 Pro, Mate and Slim Tiles. 
SMART HOME COMPATIBLE - Tile works with Amazon Alexa and Google Assistant, so finding is easier than ever. Sync your Tile account in the Alexa App or Google Home app to activate this feature. 

Get the most from Tile with a Premium Plan
Subscribe to a Plan for the most robust finding experience for all of your Tiles. You’ll receive a Smart Alert notification when you leave something behind. For U.S. subscribers, if you do actually lose something, and Tile can’t find it, we reimburse you up to your item reimbursement limit.

All new users are eligible for a 30 day free trial of a Premium or Premium Protect Plan. Afterwards, Premium is available for a monthly or annual subscription and Premium Protect is available for an annual subscription.

Item Reimbursement is provided under Premium and Premium Protect subscription with no additional fees through XCover.com and is currently available to U.S, subscribers only. 
For exclusions, conditions and limitations for Item Reimbursement, including current Item Reimbursement limits, go to https://tileteam.zendesk.com/hc/en-us/articles/360050114674
After your one-month free trial (new customers only), payment will be charged to your iTunes account.  Your free trial will end, and your iTunes account will be charged, 30 days after you sign up for Tile Premium or Premium Protect.
Premium and Premium Protect require installation of the Tile application, ownership of a Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy.  
For Japan:  No refunds or exchanges for convenience are permitted.  
For Korea and Quebec: Residents of Korea and Quebec’ first subscription fee will be charged in 30 days instead of a free trial.

Additional conditions, terms and limitations included in the Tile Terms of Service and Privacy Policy.  
Terms of service: https://www.thetileapp.com/en-us/terms-of-service
Privacy policy: https://www.thetileapp.com/en-us/privacy-policy

Apple Notes:
The app utilizes Bluetooth Low Energy (BLE) to communicate with your Tiles. 
The app utilizes Location Services to record the most recent location of your Tiles, based on your phone’s geolocation data.
Continued use of GPS or Bluetooth running in the background can dramatically decrease battery life.
Requires purchase of Tile-enabled device, Tile account registration, acceptance of Tile’s Terms of Service and acknowledgment of Tile’s Privacy Policy.  
By installing this app, you consent to its installation and the installation of updates or upgrades released through the platform.  You can turn off automatic updates through your device settings, but if you do not update your app, you may experience reduced functionality. Some updates may change the way we record data or change data stored on your device. Any changes will be consistent with Tile’s Privacy Policy. You can withdraw your consent at any time by removing or disabling your app.
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