Tim Hortons
Tim Hortons at a glanceTim Hortons (Food & Drink) has a unitQ Score of 71 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 4 points from 75 in the previous 30 days. The score draws on 719 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 14 % 101 Reports
- Android
- 86 % 618 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilitySlow Performance
- ApplicationStabilityFreezing
- OrderOrder StatusOrder Out Of Stock
About Tim Hortons
What is Tim Hortons?
The Tim Hortons app is a mobile application that allows users to order food and beverages from the Tim Hortons restaurant chain. It also offers features like loyalty rewards and special promotions, making it easier for customers to enjoy their favorite items on the go.
Is Tim Hortons safe?
The Tim Hortons app poses privacy concerns, especially for younger users, as it aggressively tracks location data even when not in use. Users might not be aware of the extent of data collection, which has led to a loss of privacy without clear benefits. While the app offers convenience for orders, parents should consider these risks and discuss safe app usage with their children.
Who owns Tim Hortons app?
The Tim Hortons app is owned by Restaurant Brands International Inc., which is the parent company of Tim Hortons. This company operates several other popular fast-food brands as well.