Treatwell
Treatwell at a glanceTreatwell (Beauty) has a unitQ Score of 82 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 1 point from 81 in the previous 30 days. The score draws on 148 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Payment Failed Or Rejected.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 28 % 42 Reports
- Android
- 72 % 106 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountPaymentPayment Failed Or Rejected
- ApplicationSign UpCan't Sign Up
About Treatwell
What is Treatwell?
Treatwell is an app that helps users find and book beauty and wellness treatments, such as haircuts, massages, and facials. With Treatwell, you can easily search for local salons, read reviews, and make appointments online.
Is Treatwell safe?
The Treatwell app is generally safe for users, including younger audiences, as it adheres to strict GDPR regulations, demonstrating a commitment to data protection and privacy. However, users should be mindful of potential data sharing with third parties and ensure responsible use, as the app collects personal information. Overall, while there are robust security measures, users must remain informed of their rights and privacy practices.
Who owns Treatwell app?
The Treatwell app is owned by Recruit Holdings, a Japanese company that acquired it in 2015. Recruit Holdings focuses on staffing and temp services, along with owning various other businesses.