/ unitQ Score

Twilio Authy

Utilities30-day average as of Nov 09, 2026

Twilio Authy at a glanceTwilio Authy (Utilities) has a unitQ Score of 48 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 9 points from 39 in the previous 30 days. The score draws on 88 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Can't Login On New Device, Device Not Compatible and Fails To Launch.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
48poor

unitQ Score 30 Day Average as of Nov 09, 2026 9 point score increase in the last 30 days

Previous 30 days39
Last 30 days48

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
020406080Oct 9Oct 23Nov 8020406080Oct 9Oct 23Nov 8

User Feedback

88Reports
iOS
14 % 12 Reports
Android
86 % 76 Reports

Top feedback themes

  • ApplicationLogin
    Can't Login On New Device
  • ApplicationStability
    Device Not Compatible
  • ApplicationStability
    Fails To Launch
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Can't Log In

About Twilio Authy

What is Twilio Authy?

Twilio Authy is a mobile application that provides two-factor authentication (2FA) to help keep your accounts secure. The Twilio Authy app generates unique codes that users need to enter in addition to their passwords, making it much harder for hackers to access accounts.

Is Twilio Authy safe?

Twilio Authy is designed for secure two-factor authentication, but it is not advised for younger users since it does not allow accounts for children under 13. A recent breach exposed millions of phone numbers, raising concerns about phishing or identity theft. Overall, while it offers security benefits, the potential risks make it less suitable for kids, requiring adult supervision.

Who owns Twilio Authy app?

The Twilio Authy app is owned by Twilio Inc., which is a cloud communications platform. This company provides various services related to messaging, voice, and video communication.

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