Quality degradation at UP Faith & Family  
Users report higher volume of Quality Issues than usual
80
good

UP Faith & Family | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
63 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
24 Reports
User Feedback
28%
iOS
24 Reports
72%
Android
63 Reports
UP Faith & Family - Latest Quality Issues
Android
Apr 11, 2024
It used to be really good. But it has gotten where they're putting too much secular programming on here want to see a lot more Christian programming on here. Would like for this organization to do what they can to purchase some of the other production companies that wants to have contracts to do stuff with this company to produce more Christian content.
Android
Apr 11, 2024
Won't let me update my info
Android
Apr 15, 2024
Not very user-friendly! I'm not a tech-savvy person and am finding myself very frustrated with this app!
iOS
Apr 19, 2024
Help
I am trying to cancel my subscription….makes it extremely difficult.
iOS
Apr 20, 2024
Disappointed
The app has many trailers! You can't watch the movie. Very disappointed and upset that I can't even reach customer service for answers! Cancelled subscription. Some movies had swearing. Simply disappointed!
iOS
Apr 20, 2024
They can’t help it . . .
My rating is actually -3 stars. They simply don't have an IT department that can handle the job. Fixing bugs like screen hesitation every 3 seconds while attempting to watch a movie just simply isn't something that interests them. They were hoping I'd make use of the app on my iPad to Airplay on to the Tv, which works fine, but crops the picture. But the New Tv had the Up Faith & Family App pre installed. I thought I'd make use of it, but No! My expectations were a bit too high I guess. Sorry UP tech people, the company has you regurgitating a script to the customers instead of hiring people who are experienced in the field. I hope the One to whom we are called to have Faith in isn't paying attention. Albert Einstein: The difference between genius & stupidity is that genius has limitations.
iOS
Apr 22, 2024
Can’t watch it on the TV now
They changed something so I can no longer plug-in my iPad into my TV and watch anything which is a bunch of ** . I have canceled my subscription. 👎
Android
Apr 22, 2024
Why is this app still taking payments when I canceled my subscription
Android
Apr 24, 2024
No clear way to cancel.I've been trying for weeks
UP Faith & Family - Product Description
Developed by:
UP Faith & Family

UP Faith & Family is the leading streaming service for families who desire inspiring family and faith-affirming entertainment.

Make any room your family room with instant ad-free access anytime, anywhere and on any device. Millions of hours streamed. New titles weekly!

• DISCOVER MORE: You can relax knowing our growing library of quality dramas, faith favorites, uplifting reality and lifestyle shows, family comedies, documentaries and more, are safe for the entire family! Wondering where to start? Try one of our popular movies like Late Bloomer, 23 Blast: Blind Faith, and Somebody’s Child (staring Lynn Whitfield) today.

• WATCH ORIGINAL UP ENTERTAINMENT SERIES: As the exclusive streaming home, catch up on past seasons and enjoy full episodes of Bringing Up Bates, Butter+Brown, Our Wedding Story, Girls Got to Eat with Tammi Weed and Unboxed with Nikki Chu. 

• EXCLUSIVE CONTENT: For fans of the hit series, Heartland, UP Faith & Family is the only service to stream new seasons first in the U.S.! Catch up on all available seasons with exclusive behind-the-scenes specials now and join a safe family entertainment experience that only UP Faith & Family can provide. 

Whether you have a question, need support or just want to say hello, we want to welcome you at upffinfo@uptv.com.

To access all features and content you can subscribe to UP Faith & Family on a monthly or yearly basis with an auto-renewing subscription right inside the app.* Pricing can vary by region and will be confirmed before purchase in the app. In app subscriptions will automatically renew at the end of their cycle.

* All payments will be paid through your iTunes Account and may be managed under Account Settings after the initial payment. Subscription payments will automatically renew unless deactivated at least 24-hours before the end of the current cycle. Your account will be charged for renewal at least 24-hours prior to the end of the current cycle. Any unused portion of your free trial (if available) will be forfeited upon payment. Cancellations are incurred by disabling auto-renewal.

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Terms of Service - http://upfaithandfamily.com/tos
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