UPS Mobile
UPS Mobile at a glanceUPS Mobile (Business) has a unitQ Score of 31 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 2 points from 29 in the previous 30 days. The score draws on 2,880 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Order Not Delivered.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 61 % 1743 Reports
- Android
- 39 % 1137 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- OrderDeliveryOrder Not Delivered
- ApplicationLoginCan't Log In
- ApplicationSign UpCan't Sign Up
About UPS Mobile
What is UPS Mobile?
The UPS Mobile app is a tool that allows users to track packages, find shipping locations, and manage their UPS deliveries from their smartphones. By using the UPS Mobile app, you can easily stay updated on your shipments and access a variety of shipping services all in one place.
Is UPS Mobile safe?
The UPS Mobile app generally maintains a secure environment for users, with strong privacy practices including the protection of personal and financial information. However, younger audiences should be aware of potential risks such as data sharing with third parties and the possibility of fraud. It's crucial for users to utilize strong passwords and be vigilant against phishing attempts to ensure their safety.
Who owns UPS Mobile app?
The UPS Mobile app is owned by the United Parcel Service, Inc. (UPS), which is a global package delivery and supply chain management company.