13
poor
UPS Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
35%
Android
155 Reports
155 Reports
iOS unitQ Score
iOS User Feedback
65%
iOS
291 Reports
291 Reports
User Feedback
65%
iOS
291 Reports
291 Reports
35%
Android
155 Reports
155 Reports
UPS Mobile - Latest Quality Issues
iOS
Apr 13, 2024
Latest update broken
The app no longer has the option to sign in with Google. So I guess I just have to remove it and use the mobile browser instead.
iOS
Apr 13, 2024
Broken
It will not let me no to see when my package should arrive. For 2 days now, it keep giving me a message that says an error has happened, check back later.
iOS
Apr 13, 2024
Not correct
Tracking is always not right. One minute is says out for delivery and then 10 min later different delivery date. Since UPS update app it is no longer accurate. Can't trust app.
Android
Apr 13, 2024
Update: a catastrophic app for years. Address database for 10 (!) years of error, login and package management not possible... Registration (i.e. login!) via existing account is not possible, because account already exists... You're not clear, are you?
iOS
Apr 13, 2024
Slow
The app keep on freezing
Android
Apr 14, 2024
Doesn't know any umlauts at the address and there is no drop-off permission 👎
Android
Apr 14, 2024
Delivery with damaged product
Android
Apr 14, 2024
It doesn't take me the shipment tracks.
Android
Apr 14, 2024
It's the worst delivery system ever created, they don't even bother to call people when there's something wrong, they leave your package there until it is returned to the supplier, you're pessim!
UPS Mobile - Product Description
You’re busy, so let UPS help you easily manage shipments, track packages, find UPS locations, and much more with the UPS Mobile app. Download the UPS Mobile app to: Track - Find and follow your deliveries in transit - Update your delivery location or change your delivery date - Get delivery alerts to know when your package will arrive Ship - Estimate shipping costs and delivery times - Take package dimensions with our in-app measurement tool - Create a shipment and get shipping labels Find the nearest UPS location to pack, send, or collect your shipments
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