81
good

USPS Mobile® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
19 Points Past 7 Days
Category: Business
Work at United States Postal Service? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at United States Postal Service? Unlock additional insights
Android unitQ Score
Android User Feedback
67%
Android
309 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
155 Reports
User Feedback
33%
iOS
155 Reports
67%
Android
309 Reports
USPS Mobile® - Latest Quality Issues
iOS
Apr 13, 2024
Horrible service never get my mail
Worst mail service ever lose my mail all the time, absolutely horrendous!
Android
Apr 13, 2024
You can't complain about package not being delivered unless you have a tracking number. I've been waiting 35 days for a package that's at Bogart, GA post office. Why are they not delivering it???
Android
Apr 14, 2024
Suddenly not working. Won't open
Android
Apr 16, 2024
Won't allow me to duplicate my pickup request rather than reentering each day
iOS
Apr 16, 2024
Login broken
Every single login requires reset password with email, even if I reset with the exact same password. Frustrating!! FIX THIS APP! It used to work and now it's BROKEN!
iOS
Apr 16, 2024
App is not stable
App crashes when opening immediately whenever I try to use informed delivery. Often takes 10-30 tries to actually open and view
iOS
Apr 16, 2024
App doesn’t work
This app has been useless for the last few weeks.
Android
Apr 17, 2024
USPS Products and Service Suck. Period. Can't get a real person to speak to no matter what. No one likes that. Stop this stupidity. Automated is NOT better.
Android
Apr 17, 2024
I am only able to track one item at a time. If I try to add another nothing happens. I still only have the first one I added. Either there's a bug or the UI is too hard to figure out.
USPS Mobile® - Product Description
Access popular USPS.com® tools on the go with the “USPS Mobile® app: calculate shipping prices (limitations apply), find a Post Office™, look up a ZIP Code™, schedule a next-day pickup, request USPS to hold your mail, access Informed Delivery® to track packages and digitally preview incoming mail, and more.

WHAT CAN IT DO?

The USPS Mobile app allows you to:

•	Check the status of shipments sent using Priority Mail®, Priority Mail Express®, Certified Mail®, and certain other delivery services.  Nickname your shipments and sign up for text and email alerts to notify you of the delivery status.
 
•	Calculate a Domestic or International Price to determine how much postage you will need when you ship a letter, card, large envelope, or package (limitations apply). Choose retail or online pricing, add any extra services you need, and view the total, too.

•	Find USPS® Locations when you need to get to a Post Office™, Self-Service Kiosk (APC®) or collection box with an easy-to-filter locator. The USPS Mobile app uses your device’s GPS to show your closest options on a map, along with their Regular Hours, Special Hours and Last Collection Times, and provides mapped results with driving, walking, or transit directions. 

•	Look up a ZIP Code™ for any U.S. or Canadian address.

•	Schedule a free next-day pickup and have your Letter Carrier pick up Priority Mail®, Priority Mail Express®, Global Express Guaranteed®, or Merchandise Return Services shipments from your home or office during regular mail delivery. 

•	Request Hold Mail Service while you’re away, and we’ll keep your mail at your local Post Office™ for you to pick up or be delivered by your carrier when you return.

•	Scan the barcode on shipping labels with your device’s camera (Note: this function is not available on iPad 1 and iPod Touch models without rear-facing cameras). The app recognizes the shipment and stores the label number, so you can stay on top of delivery status.

Link to Informed Delivery to track packages and digitally preview your household’s incoming mail arriving soon; view grayscale images of the exterior, address side of letter-sized mailpieces.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners