Viagogo
Viagogo at a glanceViagogo (Entertainment) has a unitQ Score of 31 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 3 points from 34 in the previous 30 days. The score draws on 345 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and No Response or Help Received.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 45 % 156 Reports
- Android
- 55 % 189 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- Customer Support & SuccessConductNo Response or Help Received
- AccountSubscriptionSubscription Too Expensive
- AccountPaymentRefund Request Rejected