Vivint Smart Home
Vivint Smart Home at a glanceVivint Smart Home (Lifestyle) has a unitQ Score of 30 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 6 points from 24 in the previous 30 days. The score draws on 454 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Slow Performance and Fails To Launch.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 6 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 45 % 206 Reports
- Android
- 55 % 248 Reports
Top feedback themes
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilitySlow Performance
- ApplicationStabilityFails To Launch
- ApplicationStabilityFreezing
- ApplicationStabilityForce Closing Or Crashing