21
poor
My Vodafone | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Tools
30-Day Trend
Android unitQ Score
Android User Feedback
48%
Android
61 Reports
61 Reports
iOS unitQ Score
iOS User Feedback
52%
iOS
66 Reports
66 Reports
User Feedback
52%
iOS
66 Reports
66 Reports
48%
Android
61 Reports
61 Reports
My Vodafone - Latest Quality Issues
Android
Apr 20, 2024
It's literally the worst, almost impossible to use. Hard to login, keeps crashing every other day. Can log you out while you're using it (I got kicked like 3 times within 30 mins) its just bad
Android
Apr 20, 2024
Australia police officers have been using Vodafone network and Samsung Android systems to ask illegal questions, and in my case, use defamation and caused 20 epilepsy seizure
Android
Apr 22, 2024
App is broken, just like their service, no surprise here. Update 2022: just when you think the app is fubar,they break it even more. Incompetence at its finest. Update 2024: still broken, still can't log into my own account, this shows Vodafone's complete incompetence
Android
Apr 22, 2024
Useless app can't do anything on it takes too long to login and then everything is too restricted and glitches when submitting passwords fix it this is unacceptable never experienced this with Telstra or Optus!
Android
Apr 23, 2024
App will repeatedly ask for login details, even after entering correct details. Gets stuck in an infinite loops of loading and asking for login details. I've been with Vodafone in one form or another for close to 20 years. Recently, their technology and customer service have been atrocious. I think it's time to move on.
iOS
Apr 23, 2024
Value for money
really poor value for money compared to other providers .
iOS
Apr 23, 2024
Switch to EE
Paying for 5G but always on 4G rubbish
Android
Apr 23, 2024
I signed up to have Vodafone as a backup service but ended up needing my main service as the backup for Vodafone. 😠 The app is ok when the service works but suffers from constant frustrating verification req's 🤬 which are sent to a number that was not receiving calls/txt 🙄 during the support interaction, which itself was slow and painful...6 hours of asking me "if it's working now" before escalation to a specialist, by which time I was done with Vodafone. One week, 2 issues, no service...fail
Android
Apr 24, 2024
Missing telstra. An awful app and don't even get me started on my data reliability.
My Vodafone - Product Description
Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings. Check your usage See how much of your included data and international call minutes you have left. Manage your plan Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons. Manage your prepaid service Recharge your prepaid service using a credit card, voucher or PayPal. You can also view your recharge history. Manage your nbn™ service Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem. The features of the app are subject to change. The app is free but download charges apply for downloading from the Google Play Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.
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