65
fair

Volaris | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
73 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
54 Reports
User Feedback
43%
iOS
54 Reports
57%
Android
73 Reports
Volaris - Latest Quality Issues
iOS
Apr 20, 2024
Charge x all
I don't know why the authorities allow them to charge even for the seat. Do you have to stand?
iOS
Apr 20, 2024
Poor service
No help with customer service. App does not working properly.
Android
Apr 21, 2024
Crappy application that just made me waste time, the state of Mexico I selected was not approved and therefore the payment could not be made
iOS
Apr 21, 2024
It takes a long time to book
help
Android
Apr 21, 2024
Scanned my Italian passport l'application says I am Mexican, result: card rejected, Check-in at the airport paying 15 dollars. He wasn't the only one in this case.
iOS
Apr 22, 2024
They sold my seat
I paid for a seat there and back, on the outbound flight they didn't respect it and they haven't given me a refund! Situation that has happened to me 2 times!
Android
Apr 23, 2024
The seats are hard and they don't give you food at all you have to buy and they don't give you blankets or pillows
iOS
Apr 23, 2024
It takes for ever
It takes for ever to get a flight ticket the website freezes a lot and you have to go over and over in order to put your information.
Android
Apr 24, 2024
It locks all the time
Volaris - Product Description
Faster checkout: now, you can create profiles to save all your personal info. That way, you can complete your purchases in a jiffy.

Check-in: when it’s time to check-in have your boarding pass at hand.

My trips: find all the details you need to know about your upcoming flights. Check your itinerary, flight status, boarding gate, seats, and more.

Customize your booking: add services such as checked or carry-on bags, seats, the inflight menu, or combos, even if you are already at the airport and minutes away from boarding the plane.

Get help instantly: link directly to our chatbot in WhatsApp and Facebook Messenger to receive immediate assistance.

Find inspiration: read about our destinations and pick a place for your next great adventure.

Download the new version of our app today and take off with us.
Want to improve your unitQ Score by 20% within 30 days?
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