14
poor

Willys | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
23 Reports
User Feedback
32%
iOS
23 Reports
68%
Android
48 Reports
Willys - Latest Quality Issues
iOS
Apr 27, 2024
Constantly logged out
Gets logged out all the time. So every time I go into the app, I have to log in... very disturbing, should be easy to fix
iOS
Apr 27, 2024
Bug?
I have iphone 14 and I've had problems for months with not being able to access "my purchases" or my account. It keeps charging without showing anything. I deleted the app and installed it again several times and it didn't help. I tested via WiFi and Mobile Data and the same problem persists.
Android
Apr 28, 2024
No history of purchases is recorded in the app anymore
Android
Apr 30, 2024
Doesn't work at all anymore!
iOS
Apr 30, 2024
I'm just chewing these days
Don't really understand what happened to the app? It has worked so well all these years but since December it just stands and chews for me. Can't make food orders anymore like I used to.
Android
Apr 30, 2024
Why do you have to log in every time?
Android
Apr 30, 2024
Scan&Go no longer works. The app is weird.
Android
May 2, 2024
Do it again, do it right. Before, it said opening hours for the local store and it was super good but now it's gone. A minus to the fact that you have to log in every time you open the app.
iOS
May 2, 2024
inferior
"Lists" work when they feel like it, but they never happen. Items under offers are loaded maybe 20% then the app thinks that's enough. Next time you open later (closing and opening won't help) it might load a little more if you're lucky. You get logged out almost every time you use the app and it seems to hate Bank-ID because it also works maybe 1/4 of the time.
Willys - Product Description
Willys app is for you who are a Willys customer! In the app, you can, among other things, shop and see offers from Willys and Willys Hemma.

Offers
Take advantage of all current offers from Willys. Here you can see both the week's promotions and any personal offers.

E-shop
Shop directly in the app! Here you can e-shop from Willys at the same low prices as in store. You choose whether you want to pick up your bags in a store or have them delivered to your home.

Scan & Go
Now we have made it even easier to shop in our stores. With Scan & Go, you can self-scan your goods and shop directly on your mobile.

Shopping lists
Create shopping lists by adding offers or other items to your list. You can easily access your shopping lists in the app or when you log in to willys.se. In addition, you can share them with other people who are part of your household.

Menu
Here we have gathered information about your purchases with us. You will find, among other things, your account and Willys-Plus ID, Willys stores, contact information for customer service and how much you have saved with Willys Plus.

Not a Willys Plus customer yet?
Willys Plus is Willys with a plus in the edge. When you join Willys Plus, you get more and better offers on Willys and Willys Hemma. It's completely free to become a Willys Plus customer. Use the Willys app to join, then you can directly take advantage of this week's Willys Plus offers - no waiting for a club card or the like. Welcome!
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