Wolt
Wolt at a glanceWolt (Food & Drink) has a unitQ Score of 51 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 2 points from 53 in the previous 30 days. The score draws on 1,489 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Order Arrived Damaged, Unsatisfactory Behavior and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 26 % 393 Reports
- Android
- 74 % 1096 Reports
Top feedback themes
- OrderDeliveryOrder Arrived Damaged
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationUser InterfaceDifficult to Navigate UI
- OrderDeliveryOrder Not Delivered
- Customer Support & SuccessConductNo Response or Help Received
About Wolt
What is Wolt?
The Wolt app is a delivery service that allows users to order food and other products from local restaurants and stores. With just a few taps on the app, customers can enjoy quick and convenient delivery right to their doorsteps.
Is Wolt safe?
The Wolt app can be both beneficial and risky for younger users. It offers secure data encryption and has a 24/7 customer support, which is good for handling issues. However, it collects personal and location information and may share data with third parties, raising privacy concerns. Overall, while Wolt has safety measures, users should be cautious about their data privacy.
Who owns Wolt app?
The Wolt app is owned by DoorDash, which acquired it in May 2022. This acquisition has made DoorDash a significant player in the food delivery market.