43
poor

Woodforest Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Woodforest National Bank? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
58 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
16 Reports
User Feedback
22%
iOS
16 Reports
78%
Android
58 Reports
Woodforest Mobile Banking - Latest Quality Issues
Android
Apr 14, 2024
I don't agree with the bank's new updates, since they want to silently force their users to make an unnecessary expense by buying a new cell phone updated to their convenience and manipulate us in those ways and then they will want to scold us, don't they understand that the bank is growing thanks to our accounts and the cash we deposit, They must recognize that we are not their employees and my cell phone is still useful and I do not plan to make that expense, I will change
iOS
Apr 16, 2024
Blank
App is blank upon log in
Android
Apr 16, 2024
The app comes out blank, it doesn't let me see anything 😡😡😡
Android
Apr 16, 2024
I've already had more than 20 days that the page appears blank before updating is very good
Android
Apr 16, 2024
The app will not let me do mobile deposits. I just tried and every time I try to take the pictures it takes me back to the sign in page. This is rediculous.
Android
Apr 17, 2024
I downloaded the most recent update and the app no longer works :( I sign in, and the screen that usually shows your accounts is just solid white. I can't click on anything, it's absolutely not functioning at all. Tried deleting and reinstalling the app to no avail. I've had to go to the bank more since downloading this update to check my balance than I ever have in my life. So frustrating! (On Google Pixel 6)
iOS
Apr 17, 2024
App will not let me transfer balances since update. Can you help?
App stop letting me transfer balance between accounts since last update can you help?
Android
Apr 18, 2024
Why was my card DECLINED ??? IT WAS NEVER, EVER DECLINED ???!!!
Android
Apr 18, 2024
The screen is blank and you don't see any of the balance
Woodforest Mobile Banking - Product Description
Do your Woodforest banking from your mobile device. Manage your accounts, make deposits, find branch locations and ATMs, and more – 24x7. 

The Woodforest Mobile Banking app provides the following features: 

•	SECURITY – Easily sign on using your existing Woodforest Online Banking username and password. 

•	ACCOUNT INFORMATION – Check account activity and available balances.

•	BILL PAY – Schedule and pay bills from your device.

•	MOBILE DEPOSIT – Conveniently deposit checks with your device anytime, anywhere.

•	TRANSFER FUNDS – Transfer money between your Woodforest accounts.

•	FIND LOCATIONS – Quickly and easily locate nearby branches and ATMs. View a map and get step-by-step directions from your current location. View branch hours to find a location open when you need it, including one of our several 24-hour locations.

•	CONTACT US – Access contact information for general inquiries, account information, or to report a lost or stolen card. 

•	WESTERN UNION – Send money across the globe or into another’s Woodforest account. 

•	APPLY FOR A LOAN – Start the loan application process from your device. 

•	MANAGE DEBIT CARDS – Turn your debit cards on/off, restrict transactions, and set transaction limits.

•	VIEW STATEMENTS – View your current and previous statements within the app. 

•	FREQUENTLY ASKED QUESTIONS – Quickly answer your mobile banking questions. 

•	PRIVACY POLICY – Learn how we use state-of-the-art technology to protect you.

Woodforest Mobile Banking is free to download, but data charges from your cellular service provider may apply. Woodforest National Bank is not responsible for service outages that might affect your device or internet provider, technology failures, or device capacity limits. Additionally, account activity and history may not reflect recent expenditures.

© 2019 Woodforest National Bank
Member FDIC l Equal Housing Lender
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