Xfinity xFi

Utilities30-day average as of Nov 09, 2026

Xfinity xFi at a glanceXfinity xFi (Utilities) has a unitQ Score of 30 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 2 points from 28 in the previous 30 days. The score draws on 1,058 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Force Closing Or Crashing and Can't Contact Customer Support.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App Store Google Play

30poor

unitQ Score 30 Day Average as of Nov 09, 2026 2 point score increase in the last 30 days

Previous 30 days28

Last 30 days30

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score

User Feedback

1,058Reports

iOS: 47 % 492 Reports
Android: 53 % 566 Reports

Top feedback themes

Customer Support & SuccessConduct
Unsatisfactory Behavior
ApplicationStability
Force Closing Or Crashing
Customer Support & SuccessContact
Can't Contact Customer Support
ApplicationStability
Slow Performance
ApplicationUser Interface
Difficult to Navigate UI

All scorecards