57
fair
Zenith Bank eaZymoney | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
143 Reports
143 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
33 Reports
33 Reports
User Feedback
19%
iOS
33 Reports
33 Reports
81%
Android
143 Reports
143 Reports
Zenith Bank eaZymoney - Latest Quality Issues
Android
Apr 20, 2024
The app is misbehaving. I try to open it today but it is already locked. How can I open the app again
Android
Apr 21, 2024
I hate Zenith Bank, I withdraw my funds from my Payoneer account since 3 weeks ago and can't find it this is the 3rd week. It's really painful for choosing your Bank 😭
iOS
Apr 21, 2024
Horrible
This is so unbelievable. I can't even rate it at all. I downloaded the app after flashing my phone. Now I installed it back, it's not even opening at all. Zenith is never like this, are you becoming as worse as the country is getting? And this is where I bank oooo
Android
Apr 22, 2024
Amazing app... Please if you can allow android 5.0. I had an emergency to use an android 5.0mobile phone... It says it doesn't support my device... You can still enable your app to use it... Not everyone has the opportunity to use higher versions... Please try and look into it.
Android
Apr 22, 2024
This app hasn't been working for transfers in days! It's frustrating. And Zenith Bank atms never ever dispense cash. Ridiculous. Even swiping at pay points you'd have to say a prayer first!!
iOS
Apr 23, 2024
Weak banking system.
Your app and online banking haven't been working properly since your last upgrade. Sending funds was way easier. And since last week Thursday the 18th of April 2024 till today. I haven't been able to make any transfers. Your customer service is the weakest online. You should do better.
Android
Apr 23, 2024
This the worst bank app of them all u can never rely on them during emergency...always sorry request not completed if it's not it's service has gone to sleep
Android
Apr 24, 2024
It's the worst mobile app ever. Unfortunately, there is no rating less than one star *
Android
Apr 24, 2024
This app is very useless that it can't even differenciate between MTN and glo
Zenith Bank eaZymoney - Product Description
Make your life experiences simpler and stay in control with Zenith Mobile Banking app. Manage your finances; make card settlements, transfer funds and make payments using QR (Quick Response codes). How do I Register? To register, simply download the app and select any of the three (3) registration options 1. With Hardware Token a) Enter Account number and Continue b) Click Hardware Token c) Enter the Token from the device and Token PIN • Create and confirm Password (six digits) • Create and confirm Mobile PIN (four digits) • Click on Submit (Operation Successful) d) The user is required to enter Account Number and Password to log on. 2. With Card a) Enters Account Number and Continue b) Select Card c) Enter the Last Six Digits of the Card and Card Pin • Create and Confirm Password (six digits) • Create and Confirm Mobile PIN (four digits) • Clicks on Submit (Operation Successful) d) The user is required to enter Account Number and Password to log on to the App. 3. Branch Activation Note: • Registration is one time • To Add New Device, user should simply login with Account Number and Password, System will prompt for Device Registration. • Customer can authorize with Token or Card Details. • Users can add up to 3 Devices. Some features of Zenith Mobile Banking are: a) Overview: view all accounts (current, savings, fixed deposit, Domiciliary etc.) • Account balance • Account History • Search b) Transfers • Transfer History • Own Account Transfer • Zenith account Transfer • Other Banks Transfer • Foreign Transfer • Open Account for Beneficiary c) Data Bundles d) Airtime Recharge e) Bills payment • Zenith Billers • Quickteller Merchants f) QR Payments g) Scheduled Payments • Transfers • Airtime Payment • Bills Payment h) Cards • Card Settlement • Activate / Deactivate Card • Card Dispense Manager i) Cheques • Request Cheque Book • Confirm Cheque • Stop Cheque • Verify Cheque Status • Bank Draft j) Travel and Leisure • Travelstart • Dubai Visa k) Bank Services • My Bank Statement l) Message *These are messages sent to the customer by the bank* m) Settings • Manage Beneficiaries • Customize eaZylinks • Change Authorization • Change Password • Change PIN • Reset PIN • Transfer Limits • Hide Account • Show Account • My Devices • My BVN • Update KYC n) Zenith Near Me o) Sign Out
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