Meet the Quality Community

Leaders delivering the quality users deserve

Welcome to the Quality Community

Where leaders from the world’s most innovative brands connect with peers, discuss trends, and learn AI-driven strategies to drive higher quality products, services, and experiences.

Jake Zukowski
VP, Global Research & Design

unitQ’s Jira integration allows HelloFresh to save so much time getting issues fixed, and because of this, our developers can spend more time enhancing our platform.

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Jake Zukowski
VP, Global Research & Design
Vani Kumar
Director of Engineering

Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.

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Vani Kumar
Director of Engineering
Dar Miranda
VP & GM, Enterprise Product

unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.

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Dar Miranda
VP & GM, Enterprise Product
Robyn Andrews
Community Insights Manager

We’ve been able to spot new bugs, track sentiment of new product releases, monitor our app store performance and measure the impact of each quality monitor on specific KPIs.

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Robyn Andrews
Community Insights Manager
Erin Sink
VP, Global Customer Operations

unitQ essentially does all of the heavy lifting like data mining, enabling our support and developer teams to focus on getting issues fixed and plotting product roadmaps.

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Erin Sink
VP, Global Customer Operations
Shennaver Canasa
C360 Advocacy PSO/CX Manager

Customer obsession is at the core of every decision here at Upwork and unitQ has been my go to for all things customer insights.

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Shennaver Canasa
C360 Advocacy PSO/CX Manager

Celebrating Spring 2023 Quality Community Leaders

Insider’s look at the companies and leaders shaping quality

Celebrating Spring 2023 Quality Community Leaders

Insider’s look at the companies and leaders shaping quality
Upcoming Dinners

Quality Soirée

unitQ’s Executive Dinner Series

Annual Events

Capture the Market

Join us at leading engineering, product, and customer support events!

See Events

Get a demo - with your data!

Join category‑leading companies and start driving growth, reducing churn, and building loyalty with unitQ.

Get a demo - with your data!

Join category‑leading companies and start driving growth, reducing churn, and building loyalty with unitQ.