70
fair

Citizen: Connect and Stay Safe | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: News
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Android unitQ Score
Android User Feedback
74%
Android
289 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
99 Reports
User Feedback
26%
iOS
99 Reports
74%
Android
289 Reports
Citizen: Connect and Stay Safe - Latest Quality Issues
Android
Jan 21, 2022
Sure it works elsewhere, but doesn't seem to be anything going on in TN. Nashville isn't even in the list of cities. Only half usuable
iOS
Jan 21, 2022
Comments From Others Don’t Show Up
Comments will not show up. An incident will show there are comments and does not display them.
Android
Jan 20, 2022
I never ordered this app! I looked at it and found it would not meet my needs. I have 3 months of charges on my card and want them refunded!!!
Android
Jan 20, 2022
I've been charged 1999 a month for the last 2 months for some service I didn't even want and was not notified I was being charged at all. I feel completely raped and ripped off. I wonder if I can report this to the police as robbery. ,
Android
Jan 20, 2022
This app used to be great. Now, it shares info all around the country instead of just within your area. It also spreads propaganda like crazy. Do your research instead of buying into the propaganda they post. The numbers are all perspectives. If you look at the actual scientific data posted on CDC website, the truth is COVID will be just like another flu.
iOS
Jan 19, 2022
Horrible UI/UX
TLDR: App is informative, but difficult to navigate. Besides the constant pay walls, the app is very good at informing you about things happening in your city. Where the app falls short is in the UI/UX. Most of the time the screen feels very cluttered, with too much going on which makes it counterintuitive. Most of the time I'm not really sure how to navigate through events / videos without accidentally swiping out of it and back to the map screen. Or how to disable features like the chat, where all you find are people spouting hateful comments of whatever is going on. As a map / location based app, it should feel like it's an extension of Apple Maps or Google Maps, but it tries to do more than it can handle or include more features than needed. Citizen has a lot of potential, but it's a shame it's just trying to monetize peoples safety, and trying to overdo something so simple.
Android
Jan 19, 2022
Great in concept, but keeps going to a black screen of death and the app freezes. Had to give up on it.
Android
Jan 18, 2022
My experience was not good I thought it was free for 30 days why in the f#$* it says start your free trial but they still want a credit card what's free
Android
Jan 18, 2022
Wow smh so your telling me this once free app is not a free app so basically you gotta pay wow
Citizen: Connect and Stay Safe - Product Description
The most powerful safety app for today’s world. Download Citizen to feel safer at home or out. Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident. Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe.

Citizen notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. Citizen may notify you of a crime in progress before the police have responded. It's meant to protect you and your community — please use it responsibly.

NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more. No situation too big or small.

See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time. You can turn on Ghost Mode to keep your location private at any time.  

Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations.

Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene.

Keep Your Community Safe: Report incidents right when they happen to protect the people around you

in case of emergencies, Citizen also offers the Protect subscription to help protect you and your loved ones. You can read the Terms of Use here: https://citizen.com/privacy/protect-supplemental-tos

In case of emergencies, Citizen Protect uses HealthKit to read and share your heart rate with our Protect Agent during a session.
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