Quality degradation at Citizen: Local Safety Alerts  
Users report higher volume of Quality Issues than usual
34
poor

Citizen: Local Safety Alerts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: News
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
70%
Android
258 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
111 Reports
User Feedback
30%
iOS
111 Reports
70%
Android
258 Reports
Citizen: Local Safety Alerts - Latest Quality Issues
Android
Apr 19, 2024
I don't like the request for money. Just to hear a police call out. U shouldn't charge for audio. Other than that the app is ok.
Android
Apr 19, 2024
Totally useless for any real information that will keep you out of harms way unless you upgrade to premium for $20 a month. I find the reports or notifications highly suspect. When I'm hearing sirens and helicopters , I open the app and nothing. But constant reports of "man with a machete". I have a suspicion that this app is just fear mongering to make me believe there is way more going on in my area than actually is happening just to get me to subscribe. Deleting.
Android
Apr 19, 2024
App's become unusable. Good luck getting any use from it w/o paying
iOS
Apr 19, 2024
Membership
The app now offers information regarding sex offenders in your area. However, you have to pay to see it which is blatant fear mongering. Also, sex offender information can be found for free. This app should provide links to that information rather than scaring people into paying.
iOS
Apr 19, 2024
What happened to it?
I used to use this app religiously and now it wants an absurd amount of money in order to use it.
iOS
Apr 20, 2024
Gotta pay for 99% of feature you want to use.
Used to be an awesome app. Now it's run with greed.
iOS
Apr 20, 2024
Useless if you’re not paying
I LOVED this app a few years back. Its completely useless now if you're not paying for it. Lame. Was kinda just an interesting app to have especially in NYC. Not worth a monthly membership imo. Especially when they offer nothing for free besides 2 month old reports. Feels a bit like its missing the point.
iOS
Apr 21, 2024
Needs landscape mode for iPad use
I use an iPad with keyboard in landscape mode so lack of landscape mode is a pain every time I open the app at home. It's a trivial programming issue so I hope they add it. (I see you can now use landscape mode for video so that's a start)
iOS
Apr 21, 2024
Too hard to follow
Too hard to follow
Citizen: Local Safety Alerts - Product Description
The most powerful safety app for today’s world. Download Citizen to feel safer at home or out. Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident. Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe.

Citizen notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. Citizen may notify you of a crime in progress before the police have responded. It's meant to protect you and your community — please use it responsibly.

NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more. No situation too big or small.

See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time. You can turn on Ghost Mode to keep your location private at any time.  

Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations.

Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene.

Keep Your Community Safe: Report incidents right when they happen to protect the people around you

In case of emergencies, Citizen also offers the Protect subscription to help protect you and your loved ones. You can read the Terms of Use here: https://citizen.com/privacy/protect-supplemental-tos
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