82
fair

Citizen: Connect and Stay Safe | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: News
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
440 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
47 Reports
User Feedback
10%
iOS
47 Reports
90%
Android
440 Reports
Citizen: Connect and Stay Safe - Latest Quality Issues
Android
Jun 29, 2022
I do recommend this app for those who want to get an insight on what's going on in the community. The only big complaint about this is how streaming incidents keeps losing connection within seconds. I use this quite often and at least half the time, it loses connection. Making it useless to stream what's going on. Doesn't appear to be my network since it works great outside the app. Would be nice to fix this so it rarely happens.
Android
Jun 28, 2022
Monthly Fee. Trash Uninstalled imeadatley. Revisited. Still terrible. Can get the same info several other ways.
iOS
Jun 28, 2022
Sells your phone number
I got a new phone and a new number 3 weeks ago. Since that time I have yet to receive a single spam call. Yesterday I downloaded this app and had to provide my number to be verified. 24 hours later I’ve received 4-5 spam calls.
Android
Jun 27, 2022
Love the idea of the app, but it is very very slow when your location is off and you turn it on, you have to close the app and reopen to see stuff.
iOS
Jun 27, 2022
Pay????
The app keeps trying to sell other components that I am not will to par for at all. Very annoying!!!
Android
Jun 26, 2022
Was great, but now sucks. I liked being able to be alerted of things happening in my neighborhood and also being able to locate my family members since they work graveyard. But now even though they set their location permissions to be on all the time, the app doesnt recognize it. Please fix that. Otherwise this app will not be of use for us and we will all uninstall
iOS
Jun 26, 2022
Started out ok.
This app was solid at first. A little nerve racking with all the alerts. Fast forward 2022. Depending on where the crime is happening citizen may or may not let you report or go live. For instance when I’m near college campus or downtown. Suddenly there is an error window when trying to report. So now they probably get hush money along with that subscription they are pushing.
Android
Jun 25, 2022
INFO. isn't reliable enough to actually depend on what someone is recording on their devic, often the recorded video news is way too short to see what really happened!
iOS
Jun 25, 2022
Used to love it
Use to love this app, but now when I go to type in my phone number it gives me an error message. I’ve tried deleting the app multiple times and reinstalling it but nothing worked. Hopefully it gets fixed
Citizen: Connect and Stay Safe - Product Description
The most powerful safety app for today’s world. Download Citizen to feel safer at home or out. Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident. Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe.

Citizen notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. Citizen may notify you of a crime in progress before the police have responded. It's meant to protect you and your community — please use it responsibly.

NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more. No situation too big or small.

See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time. You can turn on Ghost Mode to keep your location private at any time.  

Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations.

Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene.

Keep Your Community Safe: Report incidents right when they happen to protect the people around you

in case of emergencies, Citizen also offers the Protect subscription to help protect you and your loved ones. You can read the Terms of Use here: https://citizen.com/privacy/protect-supplemental-tos

In case of emergencies, Citizen Protect uses HealthKit to read and share your heart rate with our Protect Agent during a session.
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