/ unitQ Score

Coursera

Education30-day average as of Nov 09, 2026

Coursera at a glanceCoursera (Education) has a unitQ Score of 67 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 5 points from 62 in the previous 30 days. The score draws on 225 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Slow Performance, Can't Log In and Difficult to Navigate UI.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
67fair

unitQ Score 30 Day Average as of Nov 09, 2026 5 point score increase in the last 30 days

Previous 30 days62
Last 30 days67

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

225Reports
iOS
24 % 54 Reports
Android
76 % 171 Reports

Top feedback themes

  • ApplicationStability
    Slow Performance
  • ApplicationLogin
    Can't Log In
  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationLogin
    Got Logged Out
  • AccountPayment
    Can't Add Or Update Payment Card

About Coursera

What is Coursera?

The Coursera app is an online learning platform that provides access to courses from top universities and organizations worldwide. Users can take classes on a variety of subjects, earning certificates and gaining skills for personal and professional development.

Is Coursera safe?

Coursera is generally safe for users, including younger audiences, with strict policies prohibiting use by those under 13. The platform employs encryption and industry-standard security measures to protect personal information. However, users should be cautious of potential data breaches and ensure they understand the privacy policies, as information shared online can still carry risks, especially for minors.

Who owns Coursera app?

The Coursera app is owned by Coursera Inc., which was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller. The company is publicly traded and led by CEO Jeff Maggioncalda.

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