39
poor

The Telegraph: UK & World News | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: News
Work at The Telegraph? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at The Telegraph? Unlock additional insights
Android unitQ Score
Android User Feedback
40%
Android
66 Reports
iOS unitQ Score
iOS User Feedback
60%
iOS
98 Reports
User Feedback
60%
iOS
98 Reports
40%
Android
66 Reports
The Telegraph: UK & World News - Latest Quality Issues
iOS
Apr 13, 2024
Access to articles
When scrolling down the various articles, and having closed one already looked at, further scrolling often results in the one already closed, opening again, sometimes repeatedly.
Android
Apr 13, 2024
Latest update to the app means puzzles are no longer available in offline mode. If puzzles are worked on offline then progress can be wiped when device reconnects. This is painful when travelling by train and connection goes in and out.
iOS
Apr 14, 2024
Subscription increase by stealth
App is fine, it works well and is much improved on previous versions. But, as usual with companies, the temptation to increase revenue by stealth has proven too much. A new app (plus new subscription of course) for the puzzles which will be removed from this app - no reduction in costs for this one for lost content of course. And the brazen claim that it is for readers' benefit? Dishonest.
Android
Apr 14, 2024
The new Puźzles is great but it has a fundamental drawback - it only works when you are on-line. So, if you are on e.g an aeroplane you cant get the puzzles. In addition, i pay for a very expensive print edition which permits me to share the app with my wife on a separate device. BUT now we are unable to do the puzzles indepentently as the solutions are now shared across devices. Once the puzzle has been completed by one player it cannot be reset. Alltogether VERY unsatisfactory.
Android
Apr 14, 2024
Awful, app obstructs itself CONSTANTLY.
Android
Apr 15, 2024
My go to app for news & current affairs. However, the adverts should be less intrusive, as a paying subscriber, I should not see these as often as I am. Saved bookmarks do not work for me. Down to 4 stars.
iOS
Apr 15, 2024
Drop the sensationalist headlines
Recently your newspaper has increased the sensationalist headlines to entice readers into clicking on articles. We are not interested in watching videos in which the content is clearly aimed at a younger audience. We want good old fashioned reporting which is factual, accurate and well written. Kindly do not go down the route of tabloids who are more interested in how many clicks they get instead of actual news content. I hope the above helps.
iOS
Apr 16, 2024
Bugged
This is the 3rd time I've had to leave feedback here. After finally sorting the inability to bookmark articles that was bugged for weeks, the “saved articles” tab is now disappearing so you can't access your saved articles at all. You guys need to get a serious grip on your app - these bugs are unacceptable and I will cancel my subscription if they're not fixed soon.
iOS
Apr 16, 2024
New edition problem for partially sighted
Needing large dark print due to sight loss the latest edition was downloaded in a completely different format to the usual newspaper. The small light grey print at the bottom of the page was not visible to me so not able to navigate to the usual settings. Eventually found it by using a magnifier on iPhone. Everything fine after that.
The Telegraph: UK & World News - Product Description
Stay expertly informed on the stories you care about, wherever your day takes you. Download the Telegraph app to enjoy the full range of our award-winning journalism on your schedule, with breaking news updates and the daily newspaper.
 
READ THE DAILY NEWSPAPER ON YOUR PHONE OR TABLET
Download the digital version of the Daily and Sunday Telegraph newspapers and browse them cover to cover, anytime, anywhere. You can read each edition from 5am every morning, while inside you’ll find all your favourite sections, supplements and magazines, including Stella and The Telegraph Magazine.
 
Once you’ve downloaded that day’s edition of the newspaper, you can enjoy it online or offline. So whether you’re travelling to work, need some food for thought over lunch, or you’re just relaxing at home, you’ll always be able to turn to our illuminating insight, in-depth analysis, uncompromising commentary and more.
 
 
FOLLOW THE LATEST BREAKING NEWS
Never miss the stories that are shaping our world, with live updates as they develop. Visit the “Latest” section and you’ll find up-to-the-minute headlines to keep you constantly updated.
 
From political drama and global movements to economic developments and sporting action, you’ll be assured a trusted, insider’s perspective, courtesy of our unrivalled team.
 
 
ENJOY NEWS THAT WORKS AROUND YOU
All of our articles are organised by familiar sections and topics. Which makes it easier than ever to focus your attention on the stories that matter to you.
 
READ SUBSCRIBER-EXCLUSIVE NEWSLETTERS
Explore even more insight from your favourite journalists in their latest subscriber-only newsletters, all within the app. Your chosen newsletters will appear as soon as they’re published, so you can enjoy them without having to scour your email inbox. 
 
Newsletters in the app include Matt’s weekly newsletter, with all of his cartoons from the week and an exclusive extra weekly cartoon. You’ll also find newsletters like Your Royal Appointment, Investor and Beyond Brexit Bulletin, all available to read directly in your app.
 
N.B.
- Payment will be charged to your iTunes Account at confirmation of purchase
- Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage your subscription and switch off the auto-renewal by accessing your Apple ID after purchase
 
If you're a Telegraph newspaper subscriber, you can use the app by validating your subscriber number and postcode within the app.
 
Privacy Policy
http://www.telegraph.co.uk/topics/about-us/3691972/Privacy-and-Cookie-Policy.html
 
Terms and conditions
http://www.telegraph.co.uk/topics/about-us/3692012/Terms-and-Conditions.html
 
You know where we are if you need us. For support, comment or feedback, please visit www.telegraph.co.uk or follow @Telegraph on Twitter and Facebook for live news alerts, local events reporting, important topics & updates.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners