Ticketmaster
Ticketmaster at a glanceTicketmaster (Entertainment) has a unitQ Score of 36 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 1 point from 35 in the previous 30 days. The score draws on 846 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 42 % 352 Reports
- Android
- 58 % 494 Reports
Compared with similar apps
Gametime - Last Minute Tickets81
Fandango Movie Tickets & Times59
TicketSwap48
Ticketmaster36
SeatGeek - Buy Event Tickets35
AXS Tickets28- AXS Tickets28
- AXS Tickets28
- AXS Tickets28
StubHub18- StubHub: Event Tickets18
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- ApplicationStabilitySlow Performance
- AccountSubscriptionSubscription Too Expensive
- ApplicationStabilityFreezing
About Ticketmaster
What is Ticketmaster?
The Ticketmaster app is a platform that helps users discover and buy tickets for various events, including concerts, sports, and theater shows. Through ticketmaster.com, users can easily browse available events and purchase tickets using their smartphones.
Is Ticketmaster safe?
Ticketmaster has faced significant security breaches, compromising user data, which raises serious privacy concerns, particularly for younger audiences. While the platform offers a wide range of events and a user-friendly experience, the risks include potential identity theft and unsafe online behavior. Parents should monitor usage and encourage safe credentials management to protect younger users.
Who owns Ticketmaster app?
Ticketmaster is owned by Live Nation Entertainment, a major entertainment company formed from the merger of Live Nation and Ticketmaster in 2010. Therefore, the ownership of the Ticketmaster app falls under the umbrella of Live Nation.