/ unitQ Score

TicketSwap

Entertainment30-day average as of Nov 09, 2026

TicketSwap at a glanceTicketSwap (Entertainment) has a unitQ Score of 48 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 19 points from 29 in the previous 30 days. The score draws on 152 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: No Response or Help Received, Difficult to Navigate UI and Can't Contact Customer Support.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
48poor

unitQ Score 30 Day Average as of Nov 09, 2026 19 point score increase in the last 30 days

Previous 30 days29
Last 30 days48

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

152Reports
iOS
43 % 65 Reports
Android
57 % 87 Reports

Compared with similar apps

  1. Gametime - Last Minute Tickets81
  2. Fandango Movie Tickets & Times59
  3. TicketSwap48
  4. Ticketmaster36
  5. SeatGeek - Buy Event Tickets35
  6. AXS Tickets28
  7. AXS Tickets28
  8. AXS Tickets28
  9. AXS Tickets28
  10. StubHub18
  11. StubHub: Event Tickets18

Top feedback themes

  • Customer Support & SuccessConduct
    No Response or Help Received
  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessContact
    Can't Contact Customer Support
  • ApplicationError Message
    'Something Went Wrong' Error Message
  • AccountAccount Settings
    Can't Verify Phone Number

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.