fair

Academy Sports + Outdoors | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

9 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

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Epic

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Android unitQ Score

Android User Feedback

76%

Android
48 Reports

iOS unitQ Score

iOS User Feedback

24%

iOS
15 Reports

User Feedback

24%

iOS
15 Reports

76%

Android
48 Reports

Academy Sports + Outdoors - Latest Quality Issues

Android

Apr 9, 2024

The app doesn't work properly on my phone. After viewing an item, I cannot go back to the menu without closing the app and logging back in. I've tried uninstalling and reinstalling the app but it did not fix the issue.

Android

Apr 10, 2024

They said they delivered my grill when it was never received. They gave it away to someone else

iOS

Apr 11, 2024

Awful

I've had my credit card for years now but use it sparingly. I typically pay the balance off on all my credit cards when due. I have not been able to make a payment on line, on my computer or on my mobile phone, and have had to go into the store to make a payment. I have mailed my payment in and it takes a while before it is posted. My credit score is above the 800's and I do not trust the payment system to post timely. The online system will not allow me to make a payment. I've contacted customer service but they simply suggest I make a phone payment. I'd rather not be placed on hold and wait. Good luck

Android

Apr 14, 2024

I had to use g pay, y'all payment system don't work

Android

Apr 15, 2024

buggy

Android

Apr 16, 2024

App is really buggy and laggs quite a bit. also the filter by store and availability isn't available.

Android

Apr 17, 2024

Doesn't work!

iOS

Apr 20, 2024

Shipping saying Free?

When ordered at the top told me that it is free shipping then charged me just over 9 dollars for shipping. Odd. If free shipping what am i paying for shipping?

iOS

Apr 20, 2024

Not Taking Credit Card Info Properly

There is an issue within the App…although I had updated and saved all my credit card info, the App still reverts to trying to use the old credit card info (SAME NUMBER BUT DIFFERENT DATE & DIFFERENT CVV) even though I've saved the new info repeatedly and selected each time “save this card for future use” … So very time I make a purchase now, I have to go to “add new card” and type in the long credit card plus the date + the CVV …

Academy Sports + Outdoors - Product Description

The Academy Sports + Outdoors mobile app makes it easy to shop on your time and find the best value. Take your game to the next level right from your phone and gear up with high-quality sporting goods, shoes, and clothing from all the top brands. Get hunting, fishing, and camping equipment for your next outdoor adventure, even when you’re on the go.

Use the app to find nearby stores along with exclusive offers, both online and in-store. Get real-time updates to keep you in the loop for savings. You can even scan barcodes to get in-depth product details and pricing info. For extra convenience, choose the pickup or shipping method that works best for your schedule.

App Features:
• Full shopping experience
Get real-time updates about offers, deals, and other ways to save for the top-quality sports + outdoor essentials from the brands you trust.

• Find Academy nearby
The store locator feature helps you find your nearest neighborhood Academy and get curbside convenience or in-store pickup.

• Barcode scanning in-store for more
No more guesswork with prices or product details. Scan barcodes while shopping in-store for full product overviews and customer reviews.

• Keep track of your buys with digital receipts
Wave goodbye to paper receipts and get digital copies of your app, online, and in-store purchase receipts sent to your Academy.com account.

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