Quality degradation at FanDuel Sportsbook & Casino  
Users report higher volume of Quality Issues than usual
51
poor

FanDuel Sportsbook & Casino | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Sports
Work at FanDuel, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at FanDuel, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
18%
Android
60 Reports
iOS unitQ Score
iOS User Feedback
82%
iOS
281 Reports
User Feedback
82%
iOS
281 Reports
18%
Android
60 Reports
FanDuel Sportsbook & Casino - Latest Quality Issues
Android
Dec 4, 2022
Can not change or save notification settings. Please fix. I do not want a email saying Successful log in every time I go on it
iOS
Dec 4, 2022
App shutdown
The app will sometimes shutdown and not allow you access. I had an open bet on an NFL game and could not access the site, which just showed a message that said “Delay of Game.” This happened on an NFL Sunday afternoon. I was locked out for hours. I decided to cash out and find another more reliable betting app.
iOS
Dec 4, 2022
App has been down for hours with no update
Every one of their customers is locked out of their app on a Sunday, costing bettors an exuberant amount of money, and on the outage page in the app it says go to Twitter for updates. Meanwhile, their jackass social media managers are just posting memes while every comment is asking for updates. Not one single communication on the outage. The second I'm able to get back into my account I'm cashing out and going to barstool.
iOS
Dec 4, 2022
Poor costumer service
The app is easy to use and feels secure. But the costumer service is hideous when they owe you money and there was an issue. Quick to take hesitant to give
iOS
Dec 5, 2022
Scam
If you leave a thousand you can't any money back if you need it unless you give them a thousand in bets..Shame on them and shame on anyone that bets on this site!
iOS
Dec 5, 2022
Problems with Tax win/loss method, balance display
When I choose the option to “cashout” before a sports event that I have bet on ends, the cashout amount is designated as a gambling win in Fanduel app. For instance if I bet $25 on a team and during the event Fanduel offers a cashout of $10 because my bet looks like it may likely lose, then if I select cashout then the Fanduel tax reporting shows me having a $10 win rather than a $15 loss ($25 -$10). For this reason I may have to stop using Fanduel. I have lost over $150 so far on my bets however Fanduel is reporting I have $140 on winnings in Tax statement view. All of this is because of my cashouts for a loss are treated as profit. Also when I on the “My bets” screen and a bet on my wins and settles, the acct balance on the lower bottom right side of the screen doesn't update unless I select a screen view away from “My Bets” and then click back to “My Bets” screen.
iOS
Dec 5, 2022
Never got my promotion credit back
Apparently none of my promotions that were eligible were never given credit back.
iOS
Dec 5, 2022
Terrible experience
I hit a bet on thanksgiving for $350ish. I go to log in on Saturday to place bets for sundays games. When I try to log in my account is asking me to change my password. I'm unable to change my password because no verification code was ever sent. While in my email I realized that my withdrawal had been initiated (which I did not do). I never received that withdrawal. No one in customer service is giving me any valid answers. The the “accounts team” is supposed to review my account however it's been over a week and have had no questions answered. I feel helpless and forgotten about. Horrible experience.
iOS
Dec 5, 2022
Worst customer services ever
I can't get an update on my account that was hacked into and money withdrawn from. I have tried every resource. They don't have a phone number for customer service… so you can't call. I just left a voicemail for them. They say leave name, email, phone number and user name and a detailed message to help agents and then give you 30 seconds before cutting you off… Literally a joke of a company.
FanDuel Sportsbook & Casino - Product Description
FanDuel Sportsbook is officially LIVE in Virginia, Michigan, Illinois, Pennsylvania, Tennessee, New Jersey, Indiana, Colorado, West Virginia, and Iowa! Get in on the action of the NBA and NHL Playoffs, plus major tournaments in Soccer, Tennis, and Golf this summer with a secure U.S. sportsbook and collect your winnings lightning fast! From straight bets to special player props, there's no lack of action to get skin in the game on FanDuel Sportsbook. Don’t forget to check out latest offers for more ways to win on the ice or hardwood! In addition to UFC, PGA and major leagues like the NBA, NHL, MLB and NFL, users can take advantage of our in-game betting offers, same game parlay feature, and boosted event odds! Sign up to bet on all your favorite teams year-round, or try our casino games all within the FanDuel Sportsbook & Casino app. Register today for FREE to legally bet on all your favorite sports — including pro and college football, basketball, baseball, hockey, and more! Cashing out your winnings is lightning fast, and you’ll get the same convenience, safety, and security you’ve come to expect from FanDuel. You decide what to put your money on, including live in-game wagering, cross-sport parlays, futures, teasers, round robins, numerous prop bets, and more! With FanDuel Sportsbook, getting started and putting down a wager is quick and simple: 1. Download the app and create your account 2. Find the sport, game, and outcome you wish to bet on. 3. Submit your bet slip and look out for great live in-game opportunities in app as the match progresses! MORE WAYS TO WIN - NEW! Cash Out - Moneylines - Over-Unders - Spreads - Parlays - Round Robins - Futures - In-Game Betting - Teasers - Props - & More! BEST IN CLASS PROMOTIONS - Odds Boosters - Parlay Insurance - Big Win Bonuses - Risk-Free Bets - & More! WHAT TO EXPECT - The latest odds - Simple, secure deposits - Lightning fast payouts - World-class customer support AVAILABLE - NFL & College Football - NBA & College Basketball - Major League Baseball - National Hockey League - Soccer, including Champions League, La Liga, and the English Premier League - MMA - Tennis - & More! Download today for FREE and get in on the action today! If you or someone you know has a gambling problem and wants help, call 1-800 GAMBLER. 21+ and present in NJ or PA. Eligibility Restrictions Apply. For California privacy rights, see the Privacy link in our App Menu after Download

With FanDuel Sportsbook, getting started and putting down a wager is quick and simple:
1. Download the app and create your account
2. Find the sport, game, and outcome you wish to bet on.
3. Submit your bet slip and look out for great live in-game opportunities in app as the match progresses! 


MORE WAYS TO WIN
- Cash Out
- Moneylines
- Over-Unders
- Spreads
- Parlays
- Same Game Parlay
- Round Robins
- Futures
- In-Game Betting
- Teasers
- Props
- & More!
 
BEST IN CLASS PROMOTIONS
- Odds Boosters
- Parlay Insurance
- Big Win Bonuses
- Risk-Free Bets
- & More!
 
WHAT TO EXPECT
- The latest odds
- Simple, secure deposits
- Lightning fast payouts
- World-class customer support
 
AVAILABLE
- NFL & College Football
- NBA & College Basketball
- Major League Baseball
- National Hockey League
- Soccer, including Champions League, La Liga, and the English Premier League 
- MMA
- Tennis
- & More!


Download today for FREE and get in on the action today!
 
21+ and present in CO, IA, IL, IN, MI, NJ, PA, TN, VA, or WV. Gambling Problem? Call: 1-800-522-4700 (CO), 1-800-BETS-OFF (IA), 1-800-9-WITH-IT (IN), 1-800-270-7117 for confidential help (MI), 1-800-GAMBLER (NJ, PA, IL, VA), TN REDLINE 1-800-889-9789 (TN), or visit www.1800gambler.net (WV).
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners