59
fair

BetMGM Sportsbook | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Sports
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
344 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
190 Reports
User Feedback
36%
iOS
190 Reports
64%
Android
344 Reports
BetMGM Sportsbook - Latest Quality Issues
iOS
Feb 17, 2024
Customer service needs work
Going on 6 days now still have an issue unresolved they claimed I needed to send over ID information which I did same minute and now 6 days later my account is still on hold
Android
Feb 17, 2024
Waited on a chat only to be dropped off 30 min later, and there was no response to my emails. I signed up for a new account and never got my sign up bonus. I never got a response. Never had a problem with other platforms.
Android
Feb 17, 2024
Terrible customer service Edit: Continues to be the worst customer service of any sports book. Go somewhere else
Android
Feb 17, 2024
Wonky and some features do not work
iOS
Feb 18, 2024
Mixed emotions
I had my account for awhile, something happened I'm not sure exactly what but my account was restricted “for my protection “, a week and many uploads, many missed promos and opportunities, later I get the notification that my documents were accepted as satisfactory and all restrictions were removed . I log in and attempt to play -still restricted, “ContactSupport”, that was 2 days ago…. So I'm not sure right now. I have been a huge fan of draftkings since the beginning but decided to try MGM and I did kinda like it but the way this is being handled makes me wonder . I know I've received numerous promotions that I can't even attempt and I know Draftkings is very quick to fix any problems and they usually give their players casino credits when something goes wrong that was not the players fault…. I'll update this after they finally resolve this issue…
Android
Feb 18, 2024
You can't bet from California and when you try to withdraw your money from anywhere like they said you can, a technical error keeps happening. Weak app, useless to me.
Android
Feb 18, 2024
This app is a fraud. I placed a bet on the Superbowl, and I can not get my withdrawal. The app tells you to download your ID, and it takes 24 to 48 hours to verify it. It has been six days. Every time I try to withdraw, they send me an email saying my withdrawal will be processed in 24 hours. I contacted customer care, and it just keeps saying a representative will be with me shortly. I waited over 20 minutes twice to speak to someone. Still have not spoken to anyone. I don't recommend betting
Android
Feb 19, 2024
Rigged odds. Lags.
Android
Feb 19, 2024
Signed up for an account deposited money. The app kicked me off when I went to walk back in it. Wouldn't let me they still got my money and refused to answer chat.
BetMGM Sportsbook - Product Description
Brought to you by the world’s leading resorts and casinos, BetMGM Sportsbook is the premiere online sports betting destination for all major professional and college sports. 

We've recently enhanced the user experience of our app by adding new features, making it more robust, and even easier on the eyes! 

Experience the excitement of betting on major Football, Baseball, Basketball, Hockey, MMA, Soccer, and Tennis leagues including NBA, NFL, NHL, MLB, MLS and UFC, as well as College Football, College Basketball, and College Baseball.

The BetMGM sportsbook app brings you closer to the sports you love with real-time betting odds, enhanced offers, and tons of different betting formats from moneyline and point spread bets to parlays and futures. Not to mention the player props and live, in-game betting options!

Live in Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio, Pennsylvania, Tennessee, Virginia, Washington D.C., West Virginia, Wyoming, and Ontario.

Features

* Boosted bets offered daily
* Live, in-game betting lines
* Same Game Parlay
* Easy deposits and withdrawals
* Best-in-class customer service
* 24/7 access to wagers
* Safe and Secure transactions 

Here are just some of the most popular sports betting markets available in the BetMGM Sports app:

* Pro & College Football
* Pro & College Basketball
* Pro & College Baseball
* Hockey across the US and Europe 
* MMA and Boxing
* Soccer – All the top leagues from around the world
* Tennis – all the majors and every tournament across the globe
* Golf – all the majors plus all tour matches

Join millions of Sports Fans and betting enthusiasts who are putting their sports knowledge to the test. Believe in your game with BetMGM Sports!

For our best offers and latest promotions, follow us on social:


Twitter: twitter.com/betmgm
Instagram: instagram.com/betmgm
Facebook: facebook.com/betmgm
Blog: https://sports.betmgm.com/en/blog/

If you or someone you know has a gambling problem, call 1-800-GAMBLER. Must be 21+. Additional terms and conditions apply. Visit BetMGM.com for the full list of terms and conditions.
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