73
fair
Caesars Sportsbook | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Sports
30-Day Trend
Android unitQ Score
Android User Feedback
38%
Android
156 Reports
156 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
260 Reports
260 Reports
User Feedback
63%
iOS
260 Reports
260 Reports
38%
Android
156 Reports
156 Reports
Caesars Sportsbook - Latest Quality Issues
Android
Mar 23, 2023
Attempted to call Customer Service to update a Debit Card on my account but when going through the options to get to a representative it appeared as if my call when nowhere. The call just went to deadair
iOS
Mar 23, 2023
By far the worst sports betting app
I've tried dozens of sports betting apps and enjoyed them all except Caesar's. They give you loads of headaches. They forfeited my sign on bonus without cause. They state you can cash out early however I tried multiple times when ahead money and they wouldn't let me. They don't allow you to split bonus bets as it's all or nothing. Also beware that the default deposit amount is $500 so pay attention before submitting. Won't be recommending this app to anybody
Android
Mar 24, 2023
The worst sportsbook I've ever used. Their scoring is ALWAYS WRONG! I don't know if it's just some minimum wage employee bumbling around on a computer typing in numbers or just a broken software doing it. I've seen basketball games where they literally mix the team scores together or just randomly add points here and there constantly. Sometimes the odds are better on here but regardless I had to use BETMGM for accurate scoring. Withdrawaling was a hassle as well. I would AVOID
iOS
Mar 24, 2023
Debit card withdraw is an out right lie
Function has not worked since install 4 attempts to reach support all failed to yield a solution, fake feature of the app remove it or fix it pick one.
iOS
Mar 24, 2023
HORRIBLE! The WORST gambling app! Scammers
Let me begin by saying I'm not some gambler who lost money on their app and now I'm upset about it. No, in fact, I've won my fair share of bets on Caesar's, and they are semi-quick when it comes to getting you your money (although somehow before clicking instant withdrawal it says you'll get your money within 30 minutes, then after clicking it, it says 2-4 days, but somehow both are wrong and it takes about 24 hours.) no, my issue with Caesar's is the completely ridiculous requirements you have to meet in order to have any of their “bonuses” convert into real money. I'm no stranger to wagering requirements, and I fully understand the need to keep “bonus abusers” away and try to keep real players coming back, but Caesar's takes it beyond extreme. I mostly bet sports and play blackjack. And every day there will be some new deposit bonus. They tell you they have 10x wagering requirements which on its own is mildly ridiculous. So in order to get a 5 dollar bonus you have to bet 50 bucks. When compared to a site like fan duel who gives you a bonus (without tying up your actual money in the process) and says bet it once and it's all yours. Well lucky me as a blackjack player, I have to wager 50x the bonus amount in order to turn my bonus into real cash. For instance, the other day, they matched a deposit up to 32 dollars, but with a 50x wagering requirement on blackjack, I had to bet $1600 in 3 days or else it would disappear. That's the other fun part, they usually tie some pointless time frame to tie your bonus, so us regular people with jobs who can't sit and play on our casino app all day are never gonna meet that requirement. The house ONLY has a 6% edge in blackjack, so 10x isn't enough, we need 50x? Are you a roulette player? Well a player theoretically has an even closer to 50/50 shot (if they bet one way) so they have to bet 100x the bonus!! 10 bucks on a bonus?? Go bet 1000 bucks on roulette and see where you're at. No they want you to only bet 10x on their slots which pay out about 10 cents for every 20 bucks you put in it. Those numbers work better for them. Oh and the best part? If you have an active reward you're working on? Forget about withdrawing ANY of your money. I don't care if if have 10,000 bucks in there and you are working on a 10 dollar bonus. Every dime of your money is restricted. And when I ask them to explain that, all they say is, that's just the way the bonuses work. Caesar's you are a scam and a joke and I not only don't recommend to any friends who want to come spend their money on a gambling app, I actively tell people to stay away from you. that level of greed and complete abuse of your players while trying to disguise it as a bonus? It's a joke. There are casino apps with 1/100th of the name recognition and financial backing as you guys and even they don't try to rip off their players the way you do. You want to compete with fan duel, but you are all about making sure every extra penny ends up in your pocket, you don't care how much you mislead and scam your customers.
iOS
Mar 24, 2023
Promos
Promos aren't as good as they used to be. Improve the promos to be the best Sportsbook.
Android
Mar 25, 2023
Mobile site will not allow me to sign in, just as the sweet sixteen began. Sill not able to sign in after four days. Customer service was no help. I would suggest using any sportsbook besides Caesars.
Android
Mar 25, 2023
I paid $50 in a promo to get $200 in free bets. Never was able to place a bet. Not even allowed to bet my initial $50. Eventually they kept the $50.
Android
Mar 26, 2023
It gets the job done, but the app is clunky and the betting options aren't as flexible as the competition The login flow is glitchy, and the only 2FA option is SMS. Sometimes SMS codes get delayed by minutes, and if you switch on a different app, let your phone fall asleep, or tap on the wrong part of the screen you'll get kicked out of the login flow. If you restart the flow, the code from your first attempt is invalid, even if it actually arrives after you've restarted the login flow.
Caesars Sportsbook - Product Description
Behold! The only sportsbook app with Caesars Rewards®. As an official sports betting partner of the NFL, Caesars Sportsbook treats every player like an Emperor, because that's what you deserve. Play with the biggest, best promos, and earn Reward Credits® with every bet you place — win or lose. Download Caesars Sportsbook for FREE and start betting on casino games* and all the sports you love right from the palm of your hand. Getting started is safe and easy: 1. Download the app 2. Register your account 3. Deposit funds using our safe and secure payment options From there, an empire of play is at your command. Bet sports with live, in-game bets, win more with Profit Boosts, play casino with live dealers, or take a spin on a variety of slot games. And remember: Win or lose, every bet earns Reward Credits you can redeem toward free bets and bonuses, sports tickets, dining, getaways, VIP experiences, and more. *Online casino only available in WV/NJ/MI/ON. Arizona Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-NEXT-STEP. Colorado Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call or text 1-800-522-4700. Chat available at ncpgambling.org/chat. Illinois Must be 21 or older to gamble. Must be physically present in Illinois. Know When To Stop Before You Start.® If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537). Indiana Must be 21 or older to gamble at casinos and sportsbooks. Know When To Stop Before You Start.® If you or someone you know has a gambling problem and wants help, call 1-800-9-WITH-IT (1-800-994-8448). Iowa Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-BETSOFF or visit 1800betsoff.org. Kansas Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call or text 1-800-522-4700. Louisiana Must be 21 or older to gamble. Not available in Caldwell, Catahoula, Franklin, Jackson, LaSalle, Sabine, Union, West Carroll and Winn parishes. Know When To Stop Before You Start.®GAMBLING PROBLEM? CALL 1-877-770-STOP. Michigan Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call the Michigan Department of Health and Human Services Gambling Disorder Helpline at 1-800-270-7117. New Jersey Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537). New York Must be 21 or older to gamble. Must be physically present in NY. Know When To Stop Before You Start.® Gambling problem? Call 877-8-HOPENY or text HOPENY (467369). Pennsylvania Must be 21 or older to gamble. Know When To Stop Before You Start.® If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER (1-800-426-2537). Tennessee Must be 21 or older and in Tennessee to gamble. Know When To Stop Before You Start.® Gambling Problem? Call or text the Tennessee REDLINE at 1-800-889-9789. Virginia Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call, text, or chat our confidential and toll-free helpline at 1-888-532-3500. Washington D.C. DC only. 21+. It is unlawful for any individual under 18 years of age or who is noticeably intoxicated or impaired to engage in sports wagering. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-522-4700. OLG Class A licensed Operator West Virginia Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-GAMBLER or visit 1800gambler.net.
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