Quality degradation at Amazon Kindle  
Users report higher volume of Quality Issues than usual
45
poor

Amazon Kindle | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Book
Work at AMZN Mobile LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at AMZN Mobile LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
6940 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
1352 Reports
User Feedback
16%
iOS
1352 Reports
84%
Android
6940 Reports
Amazon Kindle - Latest Quality Issues
Android
Jun 30, 2022
Agree with all the reviewers who say that the app keeps jumping backwards in pages. If I get an alert from another app, go to check it and come back, put my phone down for a sec, or do pretty much anything, sometimes I'm 100 pages back, sometimes it's 80 pages, it's not even consistent in how it's screwing up. Then when I try to sync to my most recent page, that's never correct either. Sometimes it's BEHIND where I am when I do the sync! And bookmarks don't work either!
Android
Jun 30, 2022
This app replace my actual kindle. It was nice to buy a book on Amazon and find it stored in the app making things easy. So with this change of you can't purchase thru either the Amazon app or Kindle app due to Google. My thoughts are why have the Kindle app why pay Amazon then pay Google and pay again. Bring back Barnes and noble . At least you could see the book and purchase it in one place. Ridiculous.
Android
Jun 30, 2022
I had a 5 star review for years until the latest update. The book will turn pages randomly and you have to scroll endlessly to get back the correct page. This is ridiculous. And the inability to purchase through the app is just as bad. I read upwards of 200 books/year. Thankfully KU isn't affected, but for non-KU books it isn't worth it. Between going back and forth to purchase a book and then the book won't even stay on the correct page, it's not even worth. I got a different app for books.
Android
Jun 30, 2022
Apparently not supported any longer of Google phones?
Android
Jun 30, 2022
Most recent update not only removed ability to conveniently purchase titles, but there's a terrible bug that causes random page skipping and the inability to return to most recent page. This is the worse update to the Kindle app EVER.
Android
Jun 30, 2022
New release = new bugs The latest release randomly opens books when scrolling though my library and, when I pause to do something else, I come back to a random page. And the landing page still freezes for minutes at a time to download spammy "recommendations" instead of allowing me to open a new book when I finish the one I am reading.
Android
Jun 30, 2022
In general, Kindle is good. however I have an issue with, books I have brought turning *Grey* and being unable to access them. There is no means to open them or *Refresh* my Library from the App! I either have to delete them or contact Kindle to see if they can restore them. If I remove them from *Home* they are there again the next time I open the App. Recently it's changed, You can no longer buy the next book in a series from Kindle. You have to use Amazon. *Infuriating*!!
Android
Jun 30, 2022
The latest update makes reading a real pain. It constantly glitches and goes back 10 or 20 pages and will not go forward to where you ended last. 👎
Android
Jun 30, 2022
This last use got bad, does not update the reading days
Amazon Kindle - Product Description
READ ANYTIME, ANYWHERE
On the bus, on your break, in your bed—never be without a book. Kindle books you have purchased on Amazon will automatically appear in your app. Kindle Unlimited and Amazon Prime members can select and download Kindle books directly in the app.

FIND YOUR NEXT GREAT READ
• Read the books you buy on Amazon in the Kindle app. Choose from over six million Kindle books (including those with Audible narration), magazines, and comics and start reading in seconds. Explore Amazon Charts best sellers and titles across genres like romance, science fiction, children’s books, self-help, religion, nonfiction, and more—and try any book with a free sample straight from the Kindle app.

• Kindle Unlimited members can enjoy unlimited reading and listening, with the freedom to explore over 1 million titles, thousands of audiobooks, and current magazines. 

• Over 1,000 books, magazines, comics, and more included with Amazon Prime.

• Kindle Vella brings you stories released one short episode at a time. The first three episodes of every story are always free--after that, purchase Tokens and redeem them to unlock episodes. Tokens may only be used to unlock Kindle Vella story episodes and are available for In-App purchase. Kindle Vella and In-App purchase of Tokens are currently only available in the US. 

GO BEYOND PAPER
Turn your iPhone or iPad into a book with the free Kindle app—so you can read anytime, anywhere. Explore these reading features in the Kindle app:

• Read your way. Customize your text size, font type, margins, text alignment, and orientation (portrait or landscape)—and choose whether to turn pages from left to right or continuously scroll. Read comfortably day and night with adjustable brightness and background colors. Go to the Aa menu in your book to get started.

• Look up words, people, and places while you read. Breeze through words you don’t know and characters you can’t remember with the built-in dictionary, X-Ray, Wikipedia lookup, instant translations, and search within your book. Simply tap and hold a word to view its definition, or use the Google and Wikipedia links to get more information.

• Track your reading progress. See what percent of the book you’ve read, real page numbers (for most top titles), and how much time you have left in the chapter or book based on your actual reading speed. 

• Bookmark places you want to revisit, and make highlights and take notes throughout your book. Open My Notebook to see all your notes in the same place.

• Hop, skim, and jump with Page Flip. Flip between pages or get a bird’s-eye view of your book with Page Flip—don’t worry, we’ll save your place.

• Zoom in on high-definition color images in Kindle books, magazines, comics, and manga.

• Sync your books across devices. When you’re reading a book, the Kindle app will automatically sync where you left off—along with any bookmarks, highlights, or notes—so you can start reading on one device and pick up where you left off on another.

• When you can’t read, listen. Switch seamlessly from reading your Kindle book to listening to the Audible book, all within the Kindle app.

• Get notified when authors you love have new releases.

By using this app, you agree to Amazon’s Conditions of Use (www.amazon.com/conditionsofuse) and Privacy Notice (www.amazon.com/privacy).
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners