/ unitQ Score

hoopla Digital

Book30-day average as of Nov 09, 2026

hoopla Digital at a glancehoopla Digital (Book) has a unitQ Score of 73 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 1 point from 74 in the previous 30 days. The score draws on 909 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Force Closing Or Crashing and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
73good

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days74
Last 30 days73

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
5060708090Oct 9Oct 24Nov 75060708090Oct 9Oct 24Nov 7

User Feedback

909Reports
iOS
45 % 409 Reports
Android
55 % 500 Reports

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationLogin
    Can't Log In
  • ApplicationPassword Reset
    Password Reset Email Not Received
  • ApplicationInternationalization
    Country Or Region Not Supported

About hoopla Digital

What is hoopla Digital?

Hoopla Digital is an app that allows users to borrow movies, music, audiobooks, ebooks, and comics from their local library digitally. It provides a convenient way to enjoy a variety of media on your devices without having to visit the library in person.

Is hoopla Digital safe?

Hoopla Digital raises safety concerns for users, particularly younger audiences. It collects personal identifiable information (PII) and shares data with third parties, which may lead to privacy issues. Additionally, the app allows interactions with untrusted users, which could expose children to risks. While it provides access to educational content, the need for better transparency and parental consent is essential for safeguarding young users.

Who owns hoopla Digital app?

The hoopla Digital app is owned by Midwest Tape, which is a family-owned company. Founded by John Eldred, Midwest Tape combines its library expertise with advanced digital services to offer hoopla Digital to libraries and their patrons.

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