84
fair

Bright - Pay Off Debt Smarter | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
52%
Android
75 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
68 Reports
User Feedback
48%
iOS
68 Reports
52%
Android
75 Reports
Bright - Pay Off Debt Smarter - Latest Quality Issues
iOS
Oct 22, 2021
Doesn’t work
App stopped working when I had to change my bank logins due to a fraud concern (not caused by the app). Since then I have not have any withdrawals. Payments exhausted the account. Been in contact with support for almost two months. All I ever get is a reply once a week, with questions that they already know the answer too. They have no way to unlink, in full, your account. Support has failed to provide a resolution. Wasting more time dealing with useless support than I am having success with the app. I'd avoid this.
Android
Oct 22, 2021
Was excited to use this but, like almost every app, it relies only on Plaid. Plaid shouldn't be able to be used until it can have every single financial institution working through it. Why can't apps offer 2 ways: through Plaid OR manually enter the routing and account so any bank can be used even if it's never going to be with Plaid? We used to do routing and account numbers in apps EVERYWHERE before Plaid was even dreamed of. I loathe plaid. They've ruined so many apps for me & countless more.
iOS
Oct 21, 2021
EYE!!!
I have been charged in less than 48 hours the 30€, when it clearly states that there is 1 week of free trial. For this reason I do not continue, I unsubscribe and return the receipt. Very unhappy. It is the second time that something like this happens to me in paid APPS but it will definitely be the last.
iOS
Oct 18, 2021
bad
Do not save the learned results, do not sync between devices
Android
Oct 17, 2021
Customer service was good but I am still unable to sign up with my phone number.
Android
Oct 16, 2021
They are not clear with the subscription, they have been charging me and I did not even remember that I had the app installed. There are no notifications of anything, there is not even where to create a profile to have access to that type of data. For example, to cancel such a subscription.
iOS
Oct 15, 2021
Sub
Subscription page without skip, it's too bad.
Android
Oct 15, 2021
There's a glitch whenever I try to input my date of birth. I haven't been able to get pass that point.
iOS
Oct 15, 2021
horror
Horror, now I can't remove it
Bright - Pay Off Debt Smarter - Product Description
Bright helps you pay off credit card debt smarter and faster. Sign up in minutes and start building your financial future effortlessly.

Save +$1,000 in interest fees and much more with the Bright Assistant, giving you a personalized plan tailored to your financial needs. 

Sit back and let Bright do the work. Your credit cards are now smarter and automated.

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WHY USE BRIGHT:

• PAYOFF CREDIT CARD DEBT SMARTER - Get out of debt and take control of your finances. Bright works to reduce your balances. 

• SAY NO TO LATE FEES - Guaranteed protection so you never have to worry about a late fee ever again.

• SAVE MONEY - The more you pay the more you save, lower your interest costs, and stop paying unwanted bank fees.

• FAST AND EASY - All cards in one place, to easily track your bills and expenses. Full transparency.

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WHY OUR CUSTOMERS LOVE BRIGHT:

“I have paid down 2 credit cards without thinking. Thanks to Bright for making it easier!” John, Ohio

“I highly recommend Bright to anyone who is struggling with their finances. This app can put more money back in your pockets than you can do on your own!” Joan, New York

“Really unique concept. I'm impressed with Bright's AI component and the fact that it does what it says - pays down your debt.” Gustavo, California

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GET IN TOUCH:

We are live 24×7 to help you with your money problems. Reach us at our app, website, email or call, we are just fingertips away

24×7 live chat support via our website - www.brightmoney.co

Reach us via email at support@brightmoney.co

Privacy policy - https://www.brightmoney.co/legal/privacy-policy.html
Terms of Use - https://www.brightmoney.co/legal/terms-of-use.html
Bright Website - https://www.brightmoney.co
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