61
poor

Bright - Pay Off Debt Smarter | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
65%
Android
159 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
84 Reports
User Feedback
35%
iOS
84 Reports
65%
Android
159 Reports
Bright - Pay Off Debt Smarter - Latest Quality Issues
iOS
Nov 25, 2022
Scammers
Do not subscribe through the site. Because it cannot be canceled, only through support. I have already written 3 letters, but the subscription has not been canceled. Because it turns out the company doesn't know where I subscribed. Support responds every 3 days, every message is answered to me for 3 days. Just terrible!
iOS
Nov 26, 2022
RESPOND TO YOUR CUSTOMERS!!!
ITS BEEN 16 Days since I was supposed to receive money but still haven't. Also it's been 3 days since someone has replied to me. I don't want to take any legal actions. But, I was promised 3-4 days that my money would be in my account but it's been over 2 weeks instead.
iOS
Nov 27, 2022
Is bad apps
No customer service, no phone call !! Took money from your bank account every week, can't call !! Ask!!! Is scam All is robot… bad apps!! Don't give bank account!! Money gone
Android
Nov 27, 2022
The membership fee was not explained properly, only reason for 4 star. But customer service helped greatly and listened to my concerns and made things right.
iOS
Nov 28, 2022
Automatic debits suck
There was no prompt for direct debit, and there was no reply to the letter response
Android
Nov 28, 2022
there's no customer service there is no back key or option and their system isn't working(not taking card numbers) and not giving you options or explanations of what's going on
iOS
Nov 28, 2022
Customer service is terrible
I've been charge TWICEEE in one month for a membership or subscription that I did not want! After the first time, I reached out twice on the app and emailed them but no response and then they charged it again and have yet to get ahold of anyone. It feels like a scam to be honest. Download at your own risk !
iOS
Nov 29, 2022
Worked well for awhile…
I have to say this app when I first downloaded it was working beautifully. I paid off a card or two and didn't have to worry about logging into my bank accounts to make payments. In the past few months the functionality has become a bit flaky. It changed the amount of money it was pull from my account down to like $9 a week which would never be enough to hit the saving goal I have set at $550. Recently it missed two payments on one of my cards that I just found out about today. It seems most of these issues started sometime this summer and have continued til now. I tried contacting customer service which is essentially nonexistent. I have only received bot answers from their AI chat stating someone would be emailing me. I would probably rate it a 2.5 if I had the ability but disappointed in the performance in recent months overall.
Android
Nov 29, 2022
seems like a good company so far but this is like 10 minutes into it haha
Bright - Pay Off Debt Smarter - Product Description
Bright helps you pay off credit card debt smarter and faster. Sign up in minutes and start building your financial future effortlessly.

Save +$1,000 in interest fees and much more with the Bright Assistant, giving you a personalized plan tailored to your financial needs. 

Sit back and let Bright do the work. Your credit cards are now smarter and automated.

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WHY USE BRIGHT:

• PAYOFF CREDIT CARD DEBT SMARTER - Get out of debt and take control of your finances. Bright works to reduce your balances. 

• SAY NO TO LATE FEES - Guaranteed protection so you never have to worry about a late fee ever again.

• SAVE MONEY - The more you pay the more you save, lower your interest costs, and stop paying unwanted bank fees.

• FAST AND EASY - All cards in one place, to easily track your bills and expenses. Full transparency.

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WHY OUR CUSTOMERS LOVE BRIGHT:

“I have paid down 2 credit cards without thinking. Thanks to Bright for making it easier!” John, Ohio

“I highly recommend Bright to anyone who is struggling with their finances. This app can put more money back in your pockets than you can do on your own!” Joan, New York

“Really unique concept. I'm impressed with Bright's AI component and the fact that it does what it says - pays down your debt.” Gustavo, California

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GET IN TOUCH:

We are live 24×7 to help you with your money problems. Reach us at our app, website, email or call, we are just fingertips away

24×7 live chat support via our website - www.brightmoney.co

Reach us via email at support@brightmoney.co

Privacy policy - https://www.brightmoney.co/legal/privacy-policy.html
Terms of Use - https://www.brightmoney.co/legal/terms-of-use.html
Bright Website - https://www.brightmoney.co
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