60
fair

Zepp (formerly Amazfit) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Health & Fitness
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Android unitQ Score
Android User Feedback
95%
Android
4457 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
232 Reports
User Feedback
5%
iOS
232 Reports
95%
Android
4457 Reports
Zepp (formerly Amazfit) - Latest Quality Issues
Android
Apr 25, 2024
Are in-app purchases being declined!! Multiple payment methods are giving error.., how to solve this now???
Android
Apr 25, 2024
Doesn't set the pace right
Android
Apr 25, 2024
Already paid premium for watch. Now need to pay for watchfaces again? Already the watchfaces were limited since launch of GTS mini 2. And also the incoming calls silents the phone, Need to disable call and phone permissions to avoid silent mode.
Android
Apr 25, 2024
It disconnects every so often and you have to factory reset the watch
Android
Apr 25, 2024
I'm having trouble syncing the activities of my amazfit Pace, it's not syncing at all. I wanted to know what's going on.
Android
Apr 25, 2024
Disappointed I am very disappointed this app does not stay connected. Sometimes, you get the notifications. Other times, they just don't come through. More times, I'm not getting them. This needs to improve greatly
Android
Apr 25, 2024
It bothers me that when I got my GTR4 I could customize my watch as I wanted now I can no longer customize dials and they have another one that they just charge and are not worth it as if it wasn't enough that we bought them the watch 😒
Android
Apr 25, 2024
The watch presumably no longer connects to the app since the last update. An email to support came back and could not be sent. Thus, the watch has become unusable. Uninstalling and reinstalling didn't work either....
Android
Apr 25, 2024
The last update killed, the clock does not work. Please return everything back, does not see the watch and cannot bind it again
Zepp (formerly Amazfit) - Product Description
By building a professional management platform for your personal health data, Zepp aims to bringing its digital health management solution to our customers around the globe.

The main features of Zepp include:

[ Sleep for greater health all around]: Zepp Aura helps you be your best. Enjoy sleep aid music and sleep advice backed by AI technology and scientific research, and customized just for you.(available in U.S and in select countries or regions in Europe.)

[ Health data display ]: Zepp records data relevant to your physical condition such as steps taken, sleep hours, heart rate, calories burned, ECG, and SpO2, while also provides you with professional interpretations over these data;

[ Exercise data analysis ]: Zepp is also able to record while you exercise, and will display various data, including a detailed route and various exercise data analysis afterwards;

[ Smart device management assistant] : Zepp can be used to manage the settings for Zepp and Amazfit smart devices, such as notification management, watch face replacement, widget sorting and others.

The following permissions are required for the app service. 

Required permissions:
- None

Optional permissions:
- Physical activity: Used to count your steps.
- Location: Used to collect your location data for using the trackers (exercises & steps),  to display a route map for exercise, and to display the weather.
- Storage(Files and Media): Used to import/export your exercise data,save exercise photos.
- Phone, Contacts, SMS, call log:Used for call reminder, call rejection and information display on your device.
- Camera: Used to scan QR codes when you add friends and bind device.
- Calendar:Used to sync and remind events on your device.
- Nearby Device:User discovery and binding of devices and data synchronization between apps and devices.

Note: App can be used even if you do not grant optional permissions.

Zepp Aura Premium:

You can subscribe to Zepp Aura Premium, choosing from the following plans:
- 1 month
- 12 months
- Available in the following countries or regions:  Albania, Belarus, Iceland, Bosnia and Herzegovina, Moldova, Norway, Switzerland, Serbia, Turkey, Ukraine, United Kingdom (UK), Germany, Spain, Italy, Ireland, Croatia, France, Portugal, Hungary, Slovakia, Austria, Greece, Sweden, Belgium, Netherlands, Bulgaria, Romania, Malta, Lithuania, Slovenia, Estonia, Latvia, Cyprus, Denmark, Finland, Luxembourg, Poland, Czech Republic (Czechia)
The subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period.
Payment will be charged to your iTunes account at confirmation of purchase.
Account will be charged for renewal within 24 hours of the end of the current period, and the cost of the renewal will be provided.
You can manage auto-renewal in your Itunes account settings.
The unused portion of the free trail is forfeited after purchase.
Subscription Service Terms & Conditions: https://upload-cdn.zepp.com/tposts/5845154

This App version supports using Apple Healthkit within app.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

If you have any comments or suggestions on Zepp, please submit your feedback in the app. We read each feedback carefully and will communicate with you sincerely.
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