28
poor

MLB Ballpark | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Sports
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
61%
Android
79 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
51 Reports
User Feedback
39%
iOS
51 Reports
61%
Android
79 Reports
MLB Ballpark - Latest Quality Issues
Android
May 5, 2021
It's not super difficult to operate. For ticket purchasing/forwarding read instructions sent to email. I used to buy tickets+parking pass to Astros VS Tigers on 4/12. Immediately sent confirmation emails detailing process. Next day received delivery confirmation email. All 3 tickets were in app, forwarded 1 to mom, just hit forward icon on ticket, you can rescind fw anytime. Parking pass looks like seat ticket (says seat x not spot x)so its confusing but its a parking pass, but great app in all
iOS
May 4, 2021
Great app if you never want to find what your looking for
No matter what you search for they have no tickets for it. Waste if time
iOS
May 3, 2021
Baseball is broken
Privacy stealing app, killing minor league teams, moving the all star game without ready the proposed law, and to top it all off I can't watch at home without cable tv. Time to remove the anti-trust exemption and get some competition.
iOS
May 3, 2021
The worst app I’ve used
First issue: as of typing this there is a rangers, Red Sox game in 2 hours. The app says both teams “have no scheduled games today”. Second issue: the link to purchase a parking pass is broken. It only loads a dark blue screen with nothing else Third issue: since the app doesn't work we bought a parking pass on the stadiums website with instructions on how to open it in app. The app of course doesn't recognize the card number we used or the email we used. Don't use this app for anything as it doesn't *do* anything
iOS
May 3, 2021
Does not work
Placed an order using the MLB ballpark app, before first pitch. The item never came, and I have yet to be issued a refund. If the MLB wants people to be COVID smart, they need this app to work, and it does not.
iOS
May 3, 2021
Every revision gets worse and where did 2015 go?
Seriously, MLB. You've had 6 years to get it right and you keep making this pile of garbage app worse. The journal is now obviously an afterthought and almost impossible to find. Also, you've destroyed the history from 2015 - what happened to those games for those of us that keep track? Why have you taken our memories/pictures away with zero notice? You keep bolting new “features” onto this dumpster fire with zero planning or any regard for fan experience and the result is the worst sports app available on the App Store. I'd delete it, but as a season ticket holder to two teams, I can't. You know that, which is why - despite the terrible reviews - you've never bothered to make it even remotely serviceable. It's more important to fundamentally change the game that we love than to help your most loyal customers get a good experience from the app you force them to use.
Android
May 3, 2021
so i got forwarded 3 tickets and got the email and only 2 tickets apeared. who do i contact???
iOS
May 2, 2021
Verification Email
You send me a link to verify my email, then that link takes me back to the app which doesn't have a verify my email button. How am I supposed to verify it then?
Android
May 2, 2021
Check in won't let me add comments and it doesn't post to Twitter or Facebook after I synced the accounts. No support help. The app keeps getting worse every year. This year tickets don't pull up, frequently crashes, freezes, won't recognize you on some days, most STH pages won't load & if they do it loads a blank page. They really need some code work done if MLB is going to to force us to use this. Overall, very poor and frustrating app.
MLB Ballpark - Product Description
The MLB Ballpark app is your mobile companion when visiting your favorite Major League Baseball ballparks. The official MLB Ballpark application perfectly complements and personalizes your trip with digital ticketing functionality, mobile check-in, offers, rewards and exclusive content. 

**** Ballpark Features (iPhone) ****
• Access and manage your tickets (MLB account required; select clubs)
• Team schedule, ticket information and sales and promotional event listings
• Interactive map with directory of food, beverage, merchandise and other amenities
• Check In for offers and rewards
• View scores and photos from all your ballpark visits
• Customize to feature a designated favorite MLB team
• Social media clubhouse, including social rewards for select clubs
• Directions and parking information


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