47
poor

Stash: Investing made easy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
34%
Android
57 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
109 Reports
User Feedback
66%
iOS
109 Reports
34%
Android
57 Reports
Stash: Investing made easy - Latest Quality Issues
Android
Apr 18, 2024
DON'T USE IT!!! I originally enjoyed this app. However, after finding cheaper apps with better options and features I decided to close my $9 monthly subscription in September 2023. Now April 2024 and I've had to fight to make sure they cancel my account and STOP MAKING WITHDRAWALS WITHOUT MY PERMISSION.VERY UNPROFESSIONAL! After hours of arguing with a supervisor about being refunded, they finally realized they had been making withdrawals from 9/23 to 4/24 after closing my account. DON'T USE!
Android
Apr 18, 2024
Great app. Has features of other banking apps but also gives stock back, and lets you set aside money for goals. While they don't gain interest they are available without penalty at a moments notice as long as you can move it back to checking. Always enjoyed using the app. There was a period of time when I couldn't sign in on my phone but still had access on my computer. Never had a major issue other than the sign in problem but its corrected now.
Android
Apr 18, 2024
This app has screwed me over so much in the past. And I can't get the monthly payments to stop. Nor do I make enough to be able to see this as a viable option to keep. I will not ever recommend this app to anyone.
Android
Apr 19, 2024
I download this YEARS ago, I lost email password that I put 80$ on for my child. I am 911 in need of that money, bc it's so so complicated I need answers from whomever answers the reviews and plz help me get back the $$ I lost in this app.... I'll update w diff star review if this will work... Thank you. Overall a good idea, just BE CAREFUL
Android
Apr 19, 2024
terrible scam app. i installed once but never paid for the service and just received an email asking me to re-enter my card information?? which i never gave in the first place?? i wish I was making this up. please stay away and do not trust it.
iOS
Apr 20, 2024
Poor Service
Customer service is limited to week days, and the people I have talked to have no idea what they're doing. Follow-up is poor, communication is poor, service is poor. After being a customer for years I am fed up and transferring everything to Robinhood. I'm paying for this app which is difficult to navigate, the way transfers or adding money to portfolios doesn't make sense. I'm young and use technology daily, I could build this app so many better ways. I've been a customer for years, but after using Public, Titan, Bloom, and Robinhood— Stash is garbage and I no longer trust them with my money. I also tried moving my money from my cash card to my portfolio, and it didn't work so I tried again, and again. Two days later I start receiving emails that my account is -$566.66. I call frantic and they say it's just a mistake. So am I supposed to trust the emails or the portfolio and account numbers because none of them matched. The transfers showed in the statement but didn't state they were rejected or cancelled or pended. Extremely frustrating and broke my trust for the company. After the poor service the inability to actually know or check what my account and portfolio balances actually were I am in the process of closing and transferring. They have made this a painful and long process where other brokerages are actually answering my questions instead of Stash. DO NOT USE THIS COMPANY. IT HAS BEEN WEEKS AND I HAVE SPENT HOURS AND HAVE GOTTEN NO WHERE. I HAVE MISSED DEADLINES FOR TRANSFERS AND LOST MONEY BECAUSE OF STASH'S INCOMPETENCE.
Android
Apr 21, 2024
It doesn't open or work on my android
Android
Apr 23, 2024
had to install before I could review after having deleted the app the first time. ok I am closing my meager account after a 3$ fee that I couldn't stop actually had I been able to access my account without all the trouble with a phone number change I would have canceled the subscription before that last 3$ turned into practically 40$ total overdraft. so whatever chump change im getting is not going to cover that cost. oh well, that's what happens when you try new things. not exactly a plus.
iOS
Apr 23, 2024
Untrustworthy
I opened a Stash account with the $50 promotion. I deposited over the minimum to receive it and I have waited over the 90 day holding period yet I haven't received the option to move it. Stash charges $3 per month so, to put it simply, they gave money that I can't transfer in exchange for paying for a subscription. It's stupid. That alone makes it one star worthy in my opinion.
Stash: Investing made easy - Product Description
Invest and build wealth with Stash, the investing app helping millions of Americans invest and save for the future. 

INVEST YOUR WAY.
Choose from thousands of stocks and ETFs with no add-on commission fees. Fractional shares make it affordable—invest at any amount. Plus, build wealth automatically with auto-invest. 

 AUTOMATED INVESTING, PERSONALIZED. 
Smart Portfolio is a robo-advisor that invests for you based on your goals. Our experts will build a diversified portfolio that automatically rebalances quarterly. 

 CRYPTO WITH CONFIDENCE.
Invest in Bitcoin, Ethereum, and more—and get guidance as you go. Based on your subscription, a fee is charged on each cryptocurrency transaction (Growth: 1% - Plus: 0.8%) that is not part of the Stash subscription fee. Nothing in this material should be construed as a recommendation to buy or sell a particular digital asset.

BANK LIKE AN INVESTOR.
Get paid two days early, access banking and saving tools, and earn bonus stock with the Stock-Back® Card—all with no overdraft fees.§†

LEARN HOW TO INVEST.
 Invest in yourself—personalized investing guidance and financial education.

PLANS
Our plans can make it easy and affordable to build wealth.

STASH GROWTH | $3/mo.
Includes: Access to investing, your Stock-Back® Card, banking, budgeting tools, personalized advice, an automated investing account (Smart Portfolio) and a retirement account with investing tax benefits.†

STASH+ | $9/mo.
Includes: Everything in Stash Growth plus premium advice, and children’s investment accounts. 

Disclosures

Cryptocurrency trading and execution services are provided by Apex Crypto LLC through a software license agreement between Apex Crypto LLC and Stash Financial, Inc.  Apex Crypto is not a registered broker-dealer or a member of SIPC or FINRA and is licensed to engage in virtual currency business activity by the New York State Department. Cryptocurrencies are not securities and are not FDIC or SIPC insured. Advisory products and services are offered through Stash Investments LLC, an SEC registered investment adviser. Cryptocurrency is a highly volatile investment; please ensure that you fully understand the risks involved before trading crypto. Visit apexcrypto.com/legal.

Investment & banking accounts under each subscription are subject to different regulations & limitations. Monthly Subscription Fee starts at $3/month. Ancillary fees charged by Stash and/or its custodian are not included in the subscription fee.See Advisory Agreement & Deposit Account Agreement: stsh.app/legal.

Stash has full authority to manage a “Smart Portfolio,” a discretionary managed account. Crypto is relatively new and can be volatile. Investments are Delaware Statutory Trusts and offer indirect exposure to Crypto.


Stash Banking services provided by Stride Bank, N.A., Member FDIC. The Stash Stock-Back® Debit Mastercard® is issued by Stride Bank pursuant to license from Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Investment products and services provided by Stash Investments LLC, not Stride Bank, and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.
Investing Involves Risk. Preliminary information provided to prospective clients prior to Stash accepting a signed advisory agreement is not investment advice & should not be relied on as such. Stash Investments LLC is an SEC registered investment adviser. Must be 18+ to open an account. Stash only available to US citizens, permanent residents, & select visa types.
View Stash One Month On Us Promotion:https://bit.ly/34cJOWP
View Stash SSR Promotion: https://bit.ly/3CHFsVt
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