ZARA
ZARA at a glanceZARA (Shopping) has a unitQ Score of 54 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 5 points from 59 in the previous 30 days. The score draws on 479 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 28 % 134 Reports
- Android
- 72 % 345 Reports
Compared with similar apps
FOX Sports: Watch Live82
DraftKings Sportsbook & Casino66
FanDuel Sportsbook & Casino56
ZARA54
ESPN: Live Sports & Scores49
theScore: Sports News & Scores49
FanDuel - Daily Fantasy Sports46- FanDuel46
ESPN Fantasy Sports46
Yahoo Sports: Live Sports News29
TeamSnap8
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
- ApplicationLoginCan't Log In
About ZARA
What is ZARA?
The ZARA app is a mobile application created by the clothing retailer ZARA, which is part of the Inditex group. It allows users to browse and shop for the latest fashion trends, check store availability, and manage their orders conveniently from their smartphones.
Is ZARA safe?
The ZARA app has both positives and negatives regarding safety for users, especially younger audiences. While the app offers a wide selection of products at good prices, users report issues like login failures, fake products, and poor customer service. Concerns about privacy and unclear refund processes also arise, making it crucial for younger users and parents to be cautious and aware of potential risks when using the app.
Who owns ZARA app?
The ZARA app is owned by Inditex, a leading Spanish multinational fashion retailer. This parent company oversees various brands, including Zara, Massimo Dutti, and Bershka.