93
good

23andMe - DNA Testing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Health & Fitness
Work at 23andMe, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at 23andMe, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
85%
Android
182 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
32 Reports
User Feedback
15%
iOS
32 Reports
85%
Android
182 Reports
23andMe - DNA Testing - Latest Quality Issues
iOS
Mar 12, 2023
Waste of time and money
I bought two DNA tests from two different companies and they are the same, one just has more people involved. They all send consent emails and they are constantly trying to sell upgrades and extras. Oh, and you have to repeatedly sign in to the account for no reason
iOS
Mar 14, 2023
How do results change after over a year ago
Almost all my results have suddenly change and no reasoning of how or why. At the point I now don't trust any of it. Ditto
iOS
Mar 15, 2023
Overpriced health traits
They want to charge you and extra 100$ for health traits. Thing is, they can't even get the physical traits accurately. 90% of my physical traits were totally off. I contacted cs to see if I could get a reduced price for inaccuracies. They still want me to pay full price. I refuse to pay 100$ EXTRA on top of what I already paid. Especially for being so inaccurate. You can go to ancestry and then get a comprehensive health report printout from another site. Only costs about 20$ and is FAR more accurate than 23andme. The ethnicity is accurate. But as far as health traits. This price is a total ripoff. About as bad as buying a 60$ video game then being charged 60$ extra for each dlc pack. Noone in there right mind is going to support this.
iOS
Mar 16, 2023
Better apps and better DNA services
My family used an ancestry dna mapping service and then I tried this service and it shows a big chunk of my family heritage missing completely. And not due to me secretly being adopted or having a different father, that has been ruled out. So honestly just felt like a waste of money. App was okay to use, also not the best.
Android
Mar 17, 2023
I appreciate the work and effort provided by this company but I am disappointed on one point and I always remain in question. In the percentage of origins, I had more than 6% coming from an ethnicity, then there was an update and these 6% of this ethnicity simply disappeared. When I contacted customer service to find out the reason, they could not answer me... Just say you made a mistake. But now I doubt you so I will test elsewhere.
Android
Mar 20, 2023
Clicked male. It selected female. Absolutely no way to go back. Insane.
Android
Mar 23, 2023
Price is too high for guess work
Android
Mar 25, 2023
Money Grab. This used to be a decent app but all they do is push new chip versions. Now that I have paid, again, I get few new information but TONS of adds for 23andme++++ for, yes, MORE money. BSandme is what this has become. I am done with this greedy grab for more of my money and shutting off my permission for them to use any of my information to make more money (they claim it is for "research" but I no longer trust this company)!!
Android
Mar 25, 2023
To expensive
23andMe - DNA Testing - Product Description
Explore your DNA with 23andMe. Discover how your DNA connects you to 1500+ geographic regions around the world. Gain insights into your health, traits, and more. 

• Ancestry + Traits Service includes Ancestry Composition — covering 1500+ geographic regions — and 30+ Trait reports such as Ability to Match Musical Pitch, Cilantro Taste Aversion, and more.
• DNA Relative Finder allows you to opt-in to connect with other 23andMe customers who share your DNA and ancestors.
• Your Family Tree, automatically built from your DNA relationships, allows you to easily visualize how you’re all related.
• Health + Ancestry Service includes everything in Ancestry + Traits Service plus 60+ additional genetic reports such as Genetic Weight, Muscle Composition, and more.*

Both Services require purchasing a kit and submitting a saliva sample using the collection kit provided. You can log into your account to track the progress of your sample. Once you get your results, open your app to view all your reports.

In the app, you can also choose to answer survey questions and participate in 23andMe research. Link your account with Apple HealthKit™ and participate in activity tracking enhanced research initiatives.

Our rigorous standards ensure quality service. 

• Our team of scientists and medical experts uses a robust process to develop reports and ensure validity.
• Ancestry percentages are derived from our powerful, well-tested system that provides you with ancestry estimates down to the 0.1%.

*Health + Ancestry Service is available in USA, Canada, United Kingdom, Ireland, Denmark, Finland, Netherlands, and Sweden. 

Terms of service
US (https://www.23andme.com/about/tos/)
UK, IE, FI, DK, SE, NL (https://www.23andme.com/en-eu/about/tos/)
Canada (https://www.23andme.com/en-ca/about/tos/)
All other countries (https://www.23andme.com/en-int/about/tos/)
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners