75
fair

99 - Private drivers and Taxi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
Work at 99 Taxis Desenvolvimento de Softwares Ltda. - Epp? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at 99 Taxis Desenvolvimento de Softwares Ltda. - Epp? Unlock additional insights
Android unitQ Score
Android User Feedback
98%
Android
7558 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
160 Reports
User Feedback
2%
iOS
160 Reports
98%
Android
7558 Reports
99 - Private drivers and Taxi - Latest Quality Issues
Android
Mar 26, 2023
App with outdated map agent describes one destination and it shows another I had to cancel my race because I was going in the wrong direction
Android
Mar 26, 2023
Very expensive, I use every day Uber and has many more drivers mainly motorcycles
Android
Mar 27, 2023
Pecimo a 99 does not solve any problem the driver of 99 stole my order will already make a month and so far nothing has been solved
Android
Mar 27, 2023
Let's see if here I get better support, I asked for a ride with stop and then with destination to my home, the driver ended my race at the first destination and said that I had not added another destination, but that he would leave me at home, and in the end charged me more. I found it absurd because I put my correct 😡 address I'm disappointed with the service of this app.
Android
Mar 27, 2023
Today I went through an embarrassment tried to update the idea that was wrong unfortunately the app did not update my idereço.. in short, I paid more than I was to pay and the mi driver charged out almost twice the race so I'm uninstalling the app.
Android
Mar 27, 2023
The app is very good But it is to be desired for lack of drivers who really want to work most drivers accept the ride and when it gets close Cancela, very frustrating ...
Android
Mar 27, 2023
Facial recognition was a terrible idea! I had to repeat FIVE TIMES. ANNOYING! I'm going to change App! My condolences! Instead of improving the 99 worsened!!!
Android
Mar 27, 2023
The application and good I do not give more star because they should charge fee to the drivers who accept the ride and cancel makes the person wait so long and cancel No and fair only in the passenger pay fee when we do not want more.
Android
Mar 27, 2023
The service if you have a problem is a robot that has automatic decisions that you can't question. They charged a cancellation fee on a ride of mine that the driver canceled and I couldn't figure it out.
99 - Private drivers and Taxi - Product Description
99 is the biggest Brazilian e-hailing app. Our mission is to revolutionize mobility and transform people's lives. With few taps, you can request a car or taxi and also decide how you pay for it, whether it's with cash or straight in the app, where you'll have access to exclusive promotions!

Why request a 99 ride?

Power of choice
We have several options for you to choose how to move around in your city. Cars with private drivers, taxis or rides billed to your company through our corporate vouchers. Every moment in our day to day asks for a specific solution and it's you who is in control. Where are we going today?

Safety first
99's partner drivers go through a rigorous selection process. They rely on in-person and online training to ensure all the safety and comfort you deserve. The cars are comfortable and inspected, and of course, we keep a close eye on the passengers' ratings. That reminds us: don't forget to rate your last ride!

Fair rates
Our service is the most cost saving option in the city. And since transparency is one of our key values, we will always provide you with an estimate of how much you'll pay before you request your car. And with our newest feature, you can also track your POP ride's price in real time during your ride!

Smart-wallet
99's coupons are smart! If you have more than one in your wallet, the app itself shows you the best discount before ordering your car and applies it automatically. Keep an eye on your message inbox and do not miss any of them. To enjoy our fantastic discounts, you must register a card or PayPal account in the app.

Easy to use
Just open the app, choose your destination and you're done! 99 has the best technology in the world to find the right driver for you, and in minutes a car will arrive at your doorstep. Also, talk for free with the driver, by text or audio, using the new feature chat within the app.

Feeling like driving with 99? Come join us! Download 99 app for drivers and register here: http://m.onelink.me/85a6df7c
Want to improve your unitQ Score by 20% within 30 days?
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