7
poor
Allegiant | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
49 Reports
49 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
15 Reports
15 Reports
User Feedback
23%
iOS
15 Reports
15 Reports
77%
Android
49 Reports
49 Reports
Allegiant - Latest Quality Issues
iOS
Mar 16, 2023
Horrible App
I tried for 15 minutes to check in for my flight and was unable to do so. First problem, the App automatically charged me for a seat assignment even though I didn't select a seat. Second problem, I added a checked bag and the app undercharged me for the checked bag. That would have been fine, but 3rd problem, I was unable to add my credit card info as there was no keyboard to enter my name and number. If Allegiant cannot get simple stuff like this right, I really am concerned that they know how to fly a plane.
Android
Mar 17, 2023
The app will not let me check in. It's really inconvenient when you're somewhere that you do not have access to a printer to print your boarding pass
iOS
Mar 18, 2023
UGRADE YOUR APP DEVELOPER
This app is nonfunctional. When I select “My Account” on the app it just launches the browser on phone for me to log in. Doesn't take you back to the app after being logged in. If you go back to the app and hit “My Account” again it just starts the process all over again and takes you to the browser. So basically your app is shortcut to the browser, therefore, nonfunctional hot GARBAGE. This has been the case for the past 3 years that I've been a card holder with you guys. You can clearly see this same kind of complaints on the reviews over and over again for YEARS, so clearly you guys could care less about your customers satisfaction. Good to know. You're making Spirit look good right about now..
Android
Mar 18, 2023
Do yourself a favor, skip the app for booking...use their web site. Sluggish and unresponsive at times. Periodically, no "book flt" tab. Now...won't allow booking in the app. Always resolves to "error, try again later". Assuming Allegiant is aware of issue, since many have brought it up. Sooner is better. UPDATE on 2/28/22 DID NOT resolve issue. Recommend not installing app in its current version, as it is useless for any kind of functionality.
Android
Mar 18, 2023
Please fix the error that ensues when you select 'no thanks' to a bundle. Even errors out when you select one.
Android
Mar 19, 2023
Doesnt allow me to check into flight
Android
Mar 20, 2023
Won't let me check in on the app. Won't display boarding pass. 0 stars had to wait in line and have them print it and then they charged me for their problem.
iOS
Mar 20, 2023
Worthless
This app is garbage. Crashes constantly, won't save information, connects with webpage on browser when logging in.
iOS
Mar 20, 2023
Useless App
No matter how many times I delete and then download the allegiant air lines app, it never works. Totally useless at this point.
Allegiant - Product Description
The official app of Allegiant Travel & Allegiant Airlines. Book your vacation online at www.allegiantair.com, then use this app to make the most of your trip. Passengers can follow their trip on a card-by-card basis in the app. Each phase in the trip is represented as a card in a timeline of the whole journey. Just tap on the cards and follow the instructions to manage the trip, check in for the flight, display the boarding pass and get departure and arrival information. You can also book your flights via the app. Passengers can also: • Access and review upcoming trips. • Automatically download trips onto their mobile phone if logged into their My Allegiant account. • View and add seats, purchase bags and upgrade to Priority Boarding. • Receive important flight status notifications • Take advantage of a variety of self-service functions • Provide feedback about their Allegiant experience Using the Allegiant mobile app can save passengers money and will allow them to zip through the airport without ever printing a single piece of paper.
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