37
poor

Allegiant | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
83%
Android
62 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
13 Reports
User Feedback
17%
iOS
13 Reports
83%
Android
62 Reports
Allegiant - Latest Quality Issues
Android
Oct 25, 2021
Stupid app doesn't work I pay for pre check, and have my ktn in the app, but that doesn't translate to my boarding passes. This airline is janky and has been nothing but awful. I'll never fly with them ever again. Save your time and pay the tiny bit extra for a better airline.
Android
Oct 24, 2021
Seems this app is having issues lately. I've had to delete it and re-download 3 times in the last 2 months. Let's get it together Allegiant!!
Android
Oct 24, 2021
We were unable to check in or view our passes from the app the day of our flight. Luckily we were travelling with iPhone users, otherwise we would have had to spend money to have tickets printed at check in. At the time of this review multiple Samsung users are still not able to view the boarding passes.
Android
Oct 24, 2021
App is completely broken. No way to check in or view boarding passes. Luckily was able to get them through a regular desktop then send the picture to my phone, but simply ridiculous the hoops I has to go through.
Android
Oct 23, 2021
This app is horrible. It will not update and flight is in few hours
Android
Oct 23, 2021
Horrible app. Keeps showing "Unable to Update Information" when I try to check in. What's the sense in having mobile check in if you can't use it?
Android
Oct 23, 2021
The mobile check in sometimes work and sometimes not. Be sure to always print a hard copy as your backup. This happened to me numerous times where my departing flight went fine with boarding pass on my mobile app then my returning flight shows not eligible for mobile check-in.
iOS
Oct 22, 2021
Not working all the time
I downloaded this app to use earlier this year and it was very user friendly and easy to use…for awhile. I have the latest updated version but when I have tried to look for a flight in the past month I get the error ‘unable to load airports' every.time. I have tried turning my location settings on and off and nothing works. This is through my IPhone. Tried it in my IPad due to the frustration through my IPhone app and it worked just fine 🤷🏼♀️ I don't plan on taking a large IPad with me when I head to the airport so I wished this worked just as well in my phone app.
Android
Oct 21, 2021
App issues. Re-downloaded app just to check in and it says mobile check in unavailable! Getting to be a problem that I don't like dealing with!
Allegiant - Product Description
The official app of Allegiant Travel & Allegiant Airlines. Book your vacation online at www.allegiantair.com, then use this app to make the most of your trip.

Passengers can follow their trip on a card-by-card basis in the app. Each phase in the trip is represented as a card in a timeline of the whole journey. Just tap on the cards and follow the instructions to manage the trip, check in for the flight, display the boarding pass and get departure and arrival information. You can also book your flights via the app.

Passengers can also:
• Access and review upcoming trips.
• Automatically download trips onto their mobile phone if logged into their My Allegiant account.
• View and add seats, purchase bags and upgrade to Priority Boarding.
• Receive important flight status notifications
• Take advantage of a variety of self-service functions
• Provide feedback about their Allegiant experience

Using the Allegiant mobile app can save passengers money and will allow them to zip through the airport without ever printing a single piece of paper.
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