92
epic
AAA Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
18%
Android
199 Reports
199 Reports
iOS unitQ Score
iOS User Feedback
82%
iOS
901 Reports
901 Reports
User Feedback
82%
iOS
901 Reports
901 Reports
18%
Android
199 Reports
199 Reports
AAA Mobile - Latest Quality Issues
Android
Sep 5, 2024
Absolute garbage. Not user friendly. Won't keep me logged in and when I go to log in the app errors. It might be goos roadside Assistants, but not for insurance. I wish they would just bring back printed cards.
iOS
Sep 6, 2024
Old and outdated
Not intuitive
iOS
Sep 6, 2024
Good app but AAADashboard could be improved
I like this app because I drive a lot and it's convenient when sorting out insurance information. However, I also believe the driving scoring system in AAADashboard can be very misleading at times. Driving at night penalizes you and hard braking also penalizes you even if something suddenly changes on the road.
iOS
Sep 7, 2024
Manager
My car Flat tire ,, I send message 4.00 Am on line & they say some one come 6.49 Am , then I tax him again no one come then they say some one coming 1 hr means 8.49 am no one come I call then they tell me some one coming 9.00 Am ,, & you need to pay over 5 mile $5 per mile , when I paid by credit card $60 dollars then they send some one 9.00 Am , I have flat tire & I don't have spare that's why I told put Air enough then I go local tire soap & fix it ,, they don't have Air pump for put Aur in car ,, finally after 5.00 hr waiting period I tow my car & fix it ,,,What a great Experience,,, I am a men if some one female have ssme problem how she handles this situation,, same on this kind of work by AAA
iOS
Sep 8, 2024
Zero stars
The app won't let me sign in 😤
iOS
Sep 8, 2024
App constantly asks to verify membership
This app is useless. For several weeks now I have tried it out to make sure it would work ok. It constantly asks to verify membership and to call a number in the message box that comes up. I called the number and the representative told me AAA was updating the app . The current app version on the App Store says it was updated 2 days ago. So, I deleted the app from my iPhone and reinstalled the updated app and exactly the same thing happens. By the way, my husband actually did need roadside assistance this week. He doesn't have the app on his phone but called the number on his membership card for roadside assistance. Same thing happened- would not recognize membership number! The system is automated and it took multiple attempts of pressing different numbers to get connected to a live person. The representative was very efficient and organized assistance which can in about one hour. The app is very disappointing, AAA. So is the automated phone system. What's the point of being a member when you can't easily access assistance?
iOS
Sep 8, 2024
Love app but needs some improvement
Just needs some improvement to access all the information
Android
Sep 9, 2024
Wait x 3 hours they never arrived then more than 12 hours passed and they never arrived a service of the worst
iOS
Sep 9, 2024
AAA
This app uses a lot of battery and heats up my phone.
AAA Mobile - Product Description
AAA Mobile improves on-the-go access to trusted AAA services including trip planning, discounts and roadside assistance. The mobile version of AAA’s TripTik® Travel Planner helps you find AAA Approved and Diamond Rated hotels, restaurants and attractions, and the ability to create and share itineraries between your desktop and mobile devices. KEY FEATURES INCLUDE: Maps & Discounts • Find more than 59,000 AAA Approved and Diamond Rated hotels and restaurants • Book your next hotel or rental car • Receive member discount offers at over 164,000 locations • Share saved trips across desktop and mobile devices* • Find AAA Approved Auto Repair facilities, AAA office locations, and cheapest gas prices near you Roadside Assistance* • Request Roadside Assistance from the app • Get instant battery replacement quotes (not available in all areas) Passbook* (iPhone only, iOS 6 or higher) • Add a scannable AAA membership card to your Passbook *You must be a current AAA member to use these features. Not a member? You can still use our unparalleled trip planner functions. To take full advantage of all the features of this app, Join AAA. NOTE: Continued use of GPS running in the background can dramatically decrease battery life.
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