91
epic

AAA Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Lifestyle
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Epic
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Android unitQ Score
Android User Feedback
20%
Android
183 Reports
iOS unitQ Score
iOS User Feedback
80%
iOS
734 Reports
User Feedback
80%
iOS
734 Reports
20%
Android
183 Reports
AAA Mobile - Latest Quality Issues
iOS
May 17, 2024
You don’t get what u pay for, don’t buy the membership!
I pay the annual fee in case any issues arise. I actually needed a tow this year and of course when I called no one ever showed up. It was an estimated 1 hr, then it turned to 2, then 3+ hours. I can't imagine being stranded somewhere extremely late at night or in a dangerous area, because no one will be coming for you. This was in broad daylight on a Saturday in Massachusetts with no updates. We had to call every hour. The app/service agent would just say someone would be on the way. We needed the car towed to the dealership approximately 15 minutes away and were told the car would be too dangerous to drive on the road. Paying over the $100-$150/yr for triple AAA to not serve its purpose was extremely disappointing. We ended having to attempt to drive the car to the dealership ourselves. Luckily there was no traffic on the weekend and the car actually made it with the engine light flashing and the car seizing/stopping every few minutes. Can't count on them! Your money is just going down the drain!
iOS
May 17, 2024
BUG: CANNOT TYPE IN ZIP CODE
I can't type in my zip code at the start of the app to sign in… it just hides keyboard when I start typing the number. Please fix this bug!
iOS
May 17, 2024
Still can’t fix your password problem
It has been years and years of the same problem, your app can't remember the password and the only way to get the password is to have the card, which makes the app pointless. If I have to carry your card and have a phone of any kind, why do I need your app, why would use your app. This isn't rocket science, virtually no other company has this problem, especially one as large as yours
iOS
May 18, 2024
No one showed up
Placed online request and verified membership 7:23 am. Two robo calls with updates saying pending. At 9:30 said someone would be there in the hour. Called at 11am- they said they needed to call the service contracted out and they would call me. At 12:45 called again- they said they tried to call service person and no one answered and dispatch did not send it out again. Was told dispatch would call me back in 30 min with new person. Called at 1:50, they said nothing was done on previous two calls. Was told I could try and find someone then ask for reimbursement from AAA. I said no- Then they expedited it- was told someone was dispatched to come by 2:45. Now 3 pm and no update - now app says pending. Very poor service.
iOS
May 19, 2024
ULAŞMAK İMKANSIZ
They pass me on because you bought a classic package for the package I bought as premium. And because of that, they want $200 to be taken to my mechanic.
iOS
May 19, 2024
AAA Mobile
Not so user friendly. Confusing. Agree that continuously asking for location services to be set to "on" is annoying. There doesn't seem to be a way to log off. All I wanted to do was to see which Rx's gave a AAA discount. Can't find a way to get a lusting of participating pharmacies. I'll probably delete the app to save iphone storage.
iOS
May 19, 2024
Tow Request
The towing of my vehicle to the mechanics house overall went well. The only thing I wanted to mention is that my mechanic said there was no communication as to where to have the vehicle dropped. He said the driver pulled up and more or less just dropped it and left.
iOS
May 20, 2024
AAA Review
Great when it works. however it has error issues.
iOS
May 21, 2024
Gas stations
Like to see what the price of gas is in the area The prices are not accurate
AAA Mobile - Product Description
AAA Mobile improves on-the-go access to trusted AAA services including trip planning, discounts and roadside assistance. The mobile version of AAA’s TripTik® Travel Planner helps you find AAA Approved and Diamond Rated hotels, restaurants and attractions, and the ability to create and share itineraries between your desktop and mobile devices.

KEY FEATURES INCLUDE:

Maps & Discounts
• Find more than 59,000 AAA Approved and Diamond Rated hotels and restaurants 
• Book your next hotel or rental car
• Receive member discount offers at over 164,000 locations
• Share saved trips across desktop and mobile devices*
• Find AAA Approved Auto Repair facilities, AAA office locations, and cheapest gas prices near you

Roadside Assistance*
• Request Roadside Assistance from the app
• Get instant battery replacement quotes (not available in all areas)

Passbook* (iPhone only, iOS 6 or higher)
• Add a scannable AAA membership card to your Passbook

*You must be a current AAA member to use these features. 

Not a member? You can still use our unparalleled trip planner functions. To take full advantage of all the features of this app, Join AAA.

NOTE: Continued use of GPS running in the background can dramatically decrease battery life.
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