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AAA Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
20%
Android
211 Reports
211 Reports
iOS unitQ Score
iOS User Feedback
80%
iOS
843 Reports
843 Reports
User Feedback
80%
iOS
843 Reports
843 Reports
20%
Android
211 Reports
211 Reports
AAA Mobile - Latest Quality Issues
iOS
Jan 11, 2025
Terrible
This app is absolutely terrible. Zero customer service have tried for two weeks to retrieve my insurance policy and proof of insurance through the app I have given up and I am now looking for insurance somewhere else after 20 years.
Android
Jan 11, 2025
I would give zero stars if I could I paid for the most expensive membership and needed a tow at 8am only to get a call back saying if its acceptable if they send a tow truck at 8pm while im stranded on the highway in feeezing conditions. Go F yourself AAA😡
Android
Jan 12, 2025
Can not put in a reset password or even set up a profile
Android
Jan 12, 2025
Still doesn't support Android tablets!
Android
Jan 13, 2025
Had to request a flatbed three times on the same day. Even talked to dispatch about it each time. They keep sending the wrong tow trucks out here and wasted 8 hours of my day.
iOS
Jan 15, 2025
There’s nothing in this app
This app literally just tells you to download another app, gives you a link to it…. Uhm. Okay…
Android
Jan 16, 2025
I would have given you a 5 but one trip I was given a 57 as you said I was on the phone and I NEVER use the phone driving. I was not happy about that low score as I always get scores in the 80s or even 90s Except for a 70s once. It brought my average from 87 to 86. I am a careful driver.
Android
Jan 16, 2025
About 1 am every few nights, the app sends a notification that says "monitoring journeys" and causes my Spotify to stop working. This is a problem because I sleep to my Spotify, so when it goes off, I wake up. My phone is on sleep mode so I'm not supposed to get notifications, and why is it doing it when I'm not even in the car? I wasn't going to leave a negative review for this reason. I actually contacted the developer 2 months ago about this and have yet to receive any feedback or follow up.
Android
Jan 16, 2025
The App itself is user-friendly and easy to navigate, but the towing service is abysmal, to say the least. I've been with AAA since 2016, not even once that I can say I've been satisfied. One hour usually turns into three hours plus. Maybe I'm the not-so-lucky one.
AAA Mobile - Product Description
AAA Mobile improves on-the-go access to trusted AAA services including trip planning, discounts and roadside assistance. The mobile version of AAA’s TripTik® Travel Planner helps you find AAA Approved and Diamond Rated hotels, restaurants and attractions, and the ability to create and share itineraries between your desktop and mobile devices. KEY FEATURES INCLUDE: Maps & Discounts • Find more than 59,000 AAA Approved and Diamond Rated hotels and restaurants • Book your next hotel or rental car • Receive member discount offers at over 164,000 locations • Share saved trips across desktop and mobile devices* • Find AAA Approved Auto Repair facilities, AAA office locations, and cheapest gas prices near you Roadside Assistance* • Request Roadside Assistance from the app • Get instant battery replacement quotes (not available in all areas) Passbook* (iPhone only, iOS 6 or higher) • Add a scannable AAA membership card to your Passbook *You must be a current AAA member to use these features. Not a member? You can still use our unparalleled trip planner functions. To take full advantage of all the features of this app, Join AAA. NOTE: Continued use of GPS running in the background can dramatically decrease battery life.
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