/ unitQ Score

Air Canada

Travel30-day average as of Nov 09, 2026

Air Canada at a glanceAir Canada (Travel) has a unitQ Score of 35 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 4 points from 39 in the previous 30 days. The score draws on 167 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and No Response or Help Received.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
35poor

unitQ Score 30 Day Average as of Nov 09, 2026 4 point score decrease in the last 30 days

Previous 30 days39
Last 30 days35

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0255075100Oct 9Oct 24Nov 80255075100Oct 9Oct 24Nov 8

User Feedback

167Reports
iOS
50 % 84 Reports
Android
50 % 83 Reports

Compared with similar apps

  1. Hopper - Flight & Hotel Deals82
  2. Turo - Better Than Car Rental82
  3. Airbnb78
  4. Uber75
  5. Uber - Request a ride75
  6. Priceline73
  7. Booking.com70
  8. Booking.com: Hotels & Travel70
  9. Expedia Group, Inc.64
  10. Expedia: Hotels, Flights & Car64
  11. Air Canada35

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • Customer Support & SuccessConduct
    No Response or Help Received
  • AccountAccount Status
    Account Locked Or Suspended
  • ApplicationNotifications
    Too Many Or Unwanted Notifications

All scorecards

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