poor

Air France - Book a flight | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-16 Points Past 7 Days

Category: Travel

Work at Societe Air France S.A.? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at Societe Air France S.A.? Unlock additional insights

Android unitQ Score

Android User Feedback

65%

Android
194 Reports

iOS unitQ Score

iOS User Feedback

35%

iOS
106 Reports

User Feedback

35%

iOS
106 Reports

65%

Android
194 Reports

Air France - Book a flight - Latest Quality Issues

Android

Sep 15, 2024

The app is great except your flights / boarding passes tend to disappear and reappear randomly (both Android and iPhone). Very inconvenient when they disappear right before you're boarding...

Android

Sep 15, 2024

I confirmed the modification of my trip by phone and in I still get it that I need to confirm it, it is not updated. Otherwise all good

iOS

Sep 15, 2024

iPhone SE 2020 iOS Version 15.8

I'm very angry that Air France forces me to change my iPhone to have access to the !!!! app

iOS

Sep 16, 2024

Seat change

Change of seat I chose a seat and paid for the service. So when I arrived at the airport they changed my seat without telling me and they put me in a seat that I didn't like at all. Kind regards

iOS

Sep 16, 2024

No longer works without IOS 16

No longer works without iOS 16. No response from Air France customer service. Do you give me a new smartphone or do I keep my iPhone IOS 15.8.3? Thank you

iOS

Sep 16, 2024

Impossible to pay for your ticket

When I choose a ticket, and I proceed to the payment by inserting the details of my credit card, the box to insert the expiry date does not appear. and therefore the purchase of the ticket is impossible... But do you realize this amateur bug?? I've reinstalled your incompetent app several times, and retrying a purchase only increases the price of the ticket I'm trying to buy... But fire your damn software developers! What a big app joke

Android

Sep 17, 2024

Air France is a reputable airline of the world. But they appointed to the job some unskilled workers who can't able to control eu passport. They should be fired very soon

Android

Sep 17, 2024

website is very confusing

Android

Sep 17, 2024

The worst airline doesn't give a solution to anything, they cancel the flight and you want to reschedule and you call and the advisors don't know anything, one says something the other says something else, if possible don't buy anything with them

Air France - Book a flight - Product Description

Meet a pocket-sized travel assistant designed to help you at every step of your journey.

From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool.

BOOK A FLIGHT

Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details.

OBTAIN YOUR BOARDING PASS

Check in, select your seat, and obtain your boarding pass directly in the app.

STAY INFORMED

Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground.

MANAGE YOUR BOOKING

Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app.

ENHANCE YOUR TRAVEL EXPERIENCE

Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more).

A SPECIAL SERVICE FOR YOUR CHILD

Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app.

ACCESS YOUR FLYING BLUE ACCOUNT

Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners