Air France
Air France at a glanceAir France (Travel) has a unitQ Score of 35 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 10 points from 25 in the previous 30 days. The score draws on 376 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Force Closing Or Crashing and Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 10 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 61 % 230 Reports
- Android
- 39 % 146 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Air France35
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityForce Closing Or Crashing
- ApplicationLoginCan't Log In
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationStabilityFails To Launch
About Air France
What is Air France?
The Air France app is a mobile application that allows users to book flights, check flight statuses, and manage their travel plans easily. It provides a convenient way to access travel information and services all from your smartphone.
Is Air France safe?
The Air France app is generally safe for users, including younger audiences, as it adheres to EU data protection rules and employs robust security measures to protect personal information. However, users should be cautious about sharing personal data and understand the risk of data breaches, despite the company's commitment to safeguarding privacy and fighting fraud.
Who owns Air France app?
The Air France app is owned by Air France-KLM, a multinational airline holding company. This group operates both Air France and KLM Royal Dutch Airlines, making it the parent company of the app.