52
fair
Amtrak unitQ Score
30 Day Average as of May 06, 2025
8 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
17%
iOS
29 Reports
83%
Android
137 Reports
About Amtrak
What is Amtrak?
The Amtrak app is a mobile application designed to help users easily book train tickets and manage their travel plans with Amtrak. It provides real-time train status updates, allows users to check schedules, and offers access to special deals and discounts.
Is Amtrak safe?
The Amtrak app is generally safe for users, including younger audiences, due to its privacy measures and secure payment options. It incorporates safety features like contact-free ticketing and provides direct access to assistance via text. However, users should be aware that it collects personal information, so they should carefully review privacy policies and understand their data rights.
Who owns Amtrak app?
The Amtrak app is owned by the National Railroad Passenger Corporation, commonly known as Amtrak. This corporation was created by Congress to operate intercity passenger rail services in the U.S.
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