Ancestry.com
Ancestry.com at a glanceAncestry.com (Reference) has a unitQ Score of 47 out of 100, rated poor, as the 30-day average on Nov 9, 2026, unchanged from 47 in the previous 30 days. The score draws on 319 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 45 % 142 Reports
- Android
- 55 % 177 Reports
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Ancestry.com
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ScribdTop feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- AccountSubscriptionSubscription Too Expensive
- ApplicationStabilitySlow Performance
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationSign UpCan't Sign Up
About Ancestry.com
What is Ancestry.com?
Ancestry.com is an online platform that helps users explore their family history and genealogy. The Ancestry.com app allows you to access your family tree, search records, and connect with potential relatives from anywhere.
Is Ancestry.com safe?
Ancestry.com poses safety concerns for younger users due to the sensitive nature of genetic data shared. While the platform emphasizes privacy, past data breaches and the lack of strong legal protections raise risks of misuse. Users should understand that data may be shared with partners, and law enforcement access could compromise individual privacy. Awareness and caution when sharing personal information are critical.
Who owns Ancestry.com app?
The Ancestry.com app is owned by The Blackstone Group, which acquired it in a deal valued at $4.7 billion in 2020. As a leading private equity firm, Blackstone plays a significant role in the ownership and management of many technology and biotechnology firms, including Ancestry.com.