47
poor

ArriveCAN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
129 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
73 Reports
User Feedback
36%
iOS
73 Reports
64%
Android
129 Reports
ArriveCAN - Latest Quality Issues
Android
Jun 16, 2021
For a government app, this sucks so bad. It constantly has authentication problems and signs me out on its own. I can even get into a state where I think I'm signed in but it's not yet it allows me to use the reporting UI... I have to constantly double check I'm signed in so that I don't accidentally miss a day of reporting... I can't wait to uninstall this
Android
Jun 16, 2021
Was working fine up until a week into my quarantine, now it just keeps telling me that the sign in failed despite putting in the correct email and password.
Android
Jun 16, 2021
App was cumbersome, time consuming, and not designed for travelers with minor children or those arriving by land. It repeatedly deleted my entries which is incredibly frustrating when entering multiple travelers. It might be easier to create separate accounts? But since it didn't actually work for symptom reporting, we don't know. Despite receipts, it didn't work and we were stuck spending considerable time calling in and entering repetitive information.
Android
Jun 16, 2021
While working with the app, a wrong password error pops up from nowhere and I need to sign in again and again
iOS
Jun 16, 2021
Can’t proceed through steps
The app won't let me get past the “travellers” page. The arrow button is greyed out. Have rebooted phone, resubmitted info but nothing works.
iOS
Jun 16, 2021
Doesn’t let you do any corrections.
I couldn't do the right changes where the wrong info is entered... it registered the wrong arrival date for me
iOS
Jun 16, 2021
Useless
I already arrived and went through all the red tape at the border crossing and now it wants me to check in at the border when I am already home? And the app does not know the existence of the port of crossing I used? Very unusefull and unfriendly app
Android
Jun 15, 2021
Not able to see "Ogdensburg, NY-0701" port in the list of ports from where entry can be made from USA to Canada
Android
Jun 15, 2021
This app does not handle logging in. Constantly fails to login, even after restarting the app. Sometimes the login session dies halfway through completing the questionnaire.
ArriveCAN - Product Description
As part of Canada's efforts to reduce the spread of COVID-19 and prevent importation, all travellers are required to digitally provide contact and quarantine information upon and after entry into Canada. 

Use ArriveCAN to comply with the new mandatory travel requirements. 

Speed up your process at the Canadian port of entry and limit points of contact with others. 

Plan ahead and learn more by visiting Canada.ca/ArriveCAN.
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