82
good

ArriveCAN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
200 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
91 Reports
User Feedback
31%
iOS
91 Reports
69%
Android
200 Reports
ArriveCAN - Latest Quality Issues
Android
Mar 21, 2024
What's the point of this app if I still have to use a kiosk terminal at the airport to complete my declaration and picture? I thought I'd be able to just skip that line all together and head to an agent for review. I still get a paper print out; why? It should be exactly like a boarding pass that gives me a QR code and takes my picture using my phone. The agent scans my QR code and directs me to secondary if needed. $60M for this garbage. Unbelievable.
iOS
Mar 22, 2024
ArriveSCAM
It will go down as the most expensive survey app in history!
Android
Mar 23, 2024
Resources section links don't work.
Android
Mar 23, 2024
This app is trash. It took three tries to enter my profile information and then it would never upload any of my family's information, always stopping at 12% uploaded. Typical federal government garbage.
iOS
Mar 25, 2024
How long do I wait for code?
I've tried creating an account with two different email address. No authentication code sent to either. Nothing in spam, junk, or promotions. Just 65$ million for this amazing app, keep up the good work!
Android
Mar 26, 2024
Passport scanning doesn't work.
Android
Mar 26, 2024
Manufacturing cost too expensive
Android
Mar 26, 2024
Garbage app. doesn't work on all phones.
Android
Mar 27, 2024
This app was an incredible waste of tax payer money for a system that can't even scan a document. This app was not and is not worth hundreds of millions of dollars.
ArriveCAN - Product Description
Notice: iOS 12 is no longer supported by ArriveCAN.  If you are using an iOS 12 device, you can still access ArriveCAN through a web browser on your device: https://arrivecan.cbsa-asfc.cloud-nuage.canada.ca/en/welcome

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports.

By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls.

At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification.

Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional.

Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice

This app supports English, French and Spanish (as per your device’s language settings).

For more information: http://www.canada.ca/ArriveCAN
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