53
poor

Auto Club App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Lifestyle
Work at American Automobile Association? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at American Automobile Association? Unlock additional insights
Android unitQ Score
Android User Feedback
67%
Android
45 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
22 Reports
User Feedback
33%
iOS
22 Reports
67%
Android
45 Reports
Auto Club App - Latest Quality Issues
Android
Jan 18, 2022
I had problem communicating with triple A in the pass and present
Android
Jan 16, 2022
App is not taking my debit card for payment, indicating it as "unsupported". However, I was able to use the same card successfully on the web site to make this payment. Not very convenient at all. I do like the gas price locator, every other feature appears to be okay. Fix the payment feature!
Android
Jan 15, 2022
After multiple attempts to log in, either using my Zip code or my member number, none worked. Attempted to call the phone number, went through 3 automated directories, only to be put on hold to talk with a representative. It's funny how I am able to update all my information online, but not get emergency roadside assistance nearly as easily.
Android
Jan 15, 2022
When I fill out my discount for both vehicles if I don't do the paper They say I'd never filled it out, I don't believe they're even looking at this app only when you have a bad review, comma but other than that you're not even trying to fix it. Try to get a copy of my insurance card, no deal, Would not work. Needs serious attention!!!
Android
Jan 14, 2022
The app sucks it doesn't let you login and it says that the account hasn't been registered
iOS
Jan 13, 2022
App Doesn’t Work Well
App doesnt work very well, and DOES NOT give accurate information/tracking for roadside assistance. Many screens won't load until I have tried/reopened app several times. AAA is a great group and prior to app I have used them many years, once help arrives I am sure it will be great but please fix app glitches.
iOS
Jan 13, 2022
Tow truck no-show for 9 hours
That's not a typo! This was the second time AAA Roadside Assistance left me stranded. I could tell the clowns, all male, who answered the phone didn't care wether I got a tow or now. Sloppy service, if I can even call it service. 9 hours after my original call, a tow truck showed up. Not kidding. First call to AAA was at 11 PM approx, so yeah, it was an all night fiasco.
Android
Jan 13, 2022
I can't get to see my insurance policy on the app. It tells me I have no policy but when the bills are due, they pop up. On the website too, I can't see my policies
Android
Jan 12, 2022
Completely discouraged this is the lamest app I've ever been on it is is dumb it's doesn't show you you can't even go pay your you can't renew it it's stupid this is lame trying to figure out what to do on this app makes you want to puke
Auto Club App - Product Description
Auto Club Mobile improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance. This mobile version also shows members Cheapest Gas, and Branch offices nearby.

AAA Clubs currently supported in this app:
• Automobile Club of Southern California
• AAA Alabama
• AAA East Central
• AAA Hawaii
• Automobile Club of Missouri
• AAA New Mexico
• AAA Northeast 
• AAA Northern New England 
• AAA Texas
• AAA Tidewater Virginia
• AAA Washington

KEY FEATURES INCLUDE:

* View membership details and insurance policies
* Pay bills for membership and insurance
* Request Roadside assistance
* Book hotel, flight, or rental card
* View upcoming trips
* Access to Trip Planner 
* Find cheapest gas prices near you
* Find member branch offices 
* Get traffic and road conditions for frequent commutes
* Get an insurance quote for auto, home and other products (not available in all areas)
* Get instant battery replacement quotes (not available in all areas)
* Find Approved Auto Repair facilities
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners