49
poor
Auto Club App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-30 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
49%
Android
44 Reports
44 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
45 Reports
45 Reports
User Feedback
51%
iOS
45 Reports
45 Reports
49%
Android
44 Reports
44 Reports
Auto Club App - Latest Quality Issues
Android
Sep 18, 2024
Some times the app it is slow, and get errors.
iOS
Sep 22, 2024
Terrible!
Not friendly use app crashing a lot and never could get anything out of it especially the insurance part always saying something went wrong and try again later!! Feel mad wasting membership on this and getting this type of App!
iOS
Sep 24, 2024
App is shady.
Every time I try to recover my account, they app won't allow the keyboard to appear so I can give them my user's name. Terrible app. Cheaply made.
iOS
Sep 25, 2024
App is indicative of the failing standards of modern AAA service
quite literally, the only thing I need the app for is to be able to reference insurance policy documents on the fly. Literally the only thing. Better hope you have an Internet connection, because there's no way to download said documents from the app onto your phone, to have stored and available anytime you want natively on your phone and not have to worry about having an Internet connection. Well done, AAA, your app is just as fubar as the experience of walking into any given branch these days. seriously, is it too much to ask for any of these organizations and institutions that we've relied upon our entire lives to at least maintain a modicum of competency in 2024? jc
Android
Sep 25, 2024
The app has been wrong 3 times when I've gone to get gas and I've been physically the station. Need to fix.
Android
Sep 26, 2024
I have had insurance through AAA for six years. Suddenly they have doubled my premium to over $1300 for six months. There's zero customer loyalty here
iOS
Sep 27, 2024
It needs work
It's slow and always crashing
iOS
Sep 30, 2024
Never works
Links do not work. I can't see my proof of insurance.
Android
Oct 2, 2024
Errors, and it keeps locking me out of my account. I have my password correct, but it still doesn't work. I selected change my password, but it doesn't send me an email to be able to change it.
Auto Club App - Product Description
Auto Club Mobile improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance. This mobile version also shows members Cheapest Gas, and Branch offices nearby. AAA Clubs currently supported in this app: • Automobile Club of Southern California • AAA Alabama • AAA East Central • AAA Hawaii • Automobile Club of Missouri • AAA New Mexico • AAA Northeast • AAA Northern New England • AAA Texas • AAA Tidewater Virginia • AAA Washington KEY FEATURES INCLUDE: * View insurance policies^ and membership details * Pay bills for insurance^ and membership * Request Roadside assistance * Book hotel, flight, or rental car * Access to Trip Planner * Find cheapest gas prices near you * Find member branch offices * Get traffic and road conditions for frequent commutes * Get an insurance quote for auto, home and other products^ * Get instant battery replacement quotes^ * Find Approved Auto Repair facilities ^not available in all areas
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