75
good
Auto Club App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
49%
Android
33 Reports
33 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
35 Reports
35 Reports
User Feedback
51%
iOS
35 Reports
35 Reports
49%
Android
33 Reports
33 Reports
Auto Club App - Latest Quality Issues
Android
Dec 24, 2024
Too expensive
Android
Jan 3, 2025
No way to renew in the app unless enroll in auto renew. BS.
iOS
Jan 4, 2025
Lackluster
The Auto Club app is extremely frustrating to use. It works intermittently without any clear reason, making it unreliable when you need it most. What's the point of having an app if it essentially becomes a useless brick when you need assistance? This defeats the purpose of convenience and reliability that AAA is known for. Please fix these issues!
Android
Jan 4, 2025
Both, app and web are pretty much useless. When I try to do changes to my car policy I always get the same error, "web not working call xxxx".
Android
Jan 5, 2025
Very bad service, when I wanted to withdraw from the insurance company they had me between advisor and advisor I waited 3 hours, cutting off my call and I think I will continue waiting
iOS
Jan 6, 2025
Great app, but would be better if searchable on iPhone by “AAA”
The app works great, easy to use, and contains all info and capabilities I would want in a AAA app. However, since it's not an app you would normally use on any regular basis, you may forget where it's located on your phone's Home Screen, and therefore have to use the Search feature to find it. When that happens, it can be frustrating to have nothing pop up when searching for “AAA” since the name of the app is “Auto Club”. My suggestion to AAA and the app developers is to rename the app to include “AAA” so it pops up on searches.
Android
Jan 6, 2025
I always have issues with this app it keeps crashing on me
iOS
Jan 8, 2025
Never Loads
Every time I open this app, it immediately tells me the service isn't available like they have an outage. Delete and reinstall and trying a month later and it still says this. Completely useless.
Android
Jan 10, 2025
AAA will rob you blind. When I first became a member, I added my credit card. I never missed a payment, but I decided to pay early with another debit card and they still charged my credit card, so I went to the office and asked how did my debit card get added to my account without my authorization and was told that they can do whatever when it comes to my credit. Then, when i took them off of my policy, my bill went from $ 270 all the way up to $313. I told the agent it was a breach of contract.
Auto Club App - Product Description
Auto Club Mobile improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance. This mobile version also shows members Cheapest Gas, and Branch offices nearby. AAA Clubs currently supported in this app: • Automobile Club of Southern California • AAA Alabama • AAA East Central • AAA Hawaii • Automobile Club of Missouri • AAA New Mexico • AAA Northeast • AAA Northern New England • AAA Texas • AAA Tidewater Virginia • AAA Washington KEY FEATURES INCLUDE: * View insurance policies^ and membership details * Pay bills for insurance^ and membership * Request Roadside assistance * Book hotel, flight, or rental car * Access to Trip Planner * Find cheapest gas prices near you * Find member branch offices * Get traffic and road conditions for frequent commutes * Get an insurance quote for auto, home and other products^ * Get instant battery replacement quotes^ * Find Approved Auto Repair facilities ^not available in all areas
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