75
good
Auto Club App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
53 Reports
53 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
47 Reports
47 Reports
User Feedback
47%
iOS
47 Reports
47 Reports
53%
Android
53 Reports
53 Reports
Auto Club App - Latest Quality Issues
Android
Apr 10, 2024
Would be real nice if you could get the app to work properly so we can view our PDF Proof Of Insurance section but it doesn't load and have to jump through hoops to get to it.
Android
Apr 10, 2024
I've downloaded this a couple of times just to keep having the same experience. I can't get to login page to upload my account. Initial popup is to add my zipcode that is connected to my address. Then I get a popup "oops something happened try again". I can't get in touch with anyone of the associate to assist. I have not rate to give this a app
iOS
Apr 13, 2024
Can’t add card to Apple Wallet
I could add the membership card to my Weasley with CA AAA, but now that I've switched to WA AAA, I can't add it. When I click ‘Add to Wallet' it just clocks with the spinning ‘Loading'. So frustrating!
iOS
Apr 14, 2024
Left stranded
I called AAA in Vermont after the 4/8 eclipse. The friendly agent took my info and told me to wait for the text confirmation, which I received shortly after. A half hour after we spoke she called back saying that the tow company wasn't coming and that she was canceling my request. I pressed her to explain why this had happened and she could only say they were not coming. I then asked her what I was paying AAA for if they couldn't give me a tow when I called for one. She did not have an answer to this question. I asked her for a refund for my membership if I couldn't get a tow. She also told me she could not do this. This is obviously distressing to be stranded in the middle of the night, with AAA unwilling to help me. I had always enjoyed prompt service from AAA in the past. Having this experience just once shakes any faith I have in them in the future.
iOS
Apr 15, 2024
Not impressed
You would think as big as AAA is, they would have this dialed in to work properly but it's far from. I have multiple policies with them but as with most companies, the payment portion seems to work correctly (so they can get their money). If you want anything else besides making a payment, It's a time consuming often 100% failure to get what's needed. Less and less impressed with this company on almost a daily basis.
Android
Apr 16, 2024
Doesnt work
Android
Apr 17, 2024
Haven't been working for a few weeks. My husband contacted supported. 🦗🦗🦗 crickets.
iOS
Apr 19, 2024
Not impressed
You would think as big as AAA is, they would have this dialed in to work properly but it's far from. I have multiple policies with them but as with most companies, the payment portion seems to work correctly (so they can get their money). If you want anything else besides making a payment, It's a time consuming often 100% failure to get what's needed. Less and less impressed with this company on almost a daily basis.
Android
Apr 23, 2024
For years, this app showed the closest club over 10 miles away in another county, even though the closest is 1.7 miles from me. The latest update has even made it worse. Although the closest club is now in the same county, it's nearly 14 miles away.
Auto Club App - Product Description
Auto Club Mobile improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance. This mobile version also shows members Cheapest Gas, and Branch offices nearby. AAA Clubs currently supported in this app: • Automobile Club of Southern California • AAA Alabama • AAA East Central • AAA Hawaii • Automobile Club of Missouri • AAA New Mexico • AAA Northeast • AAA Northern New England • AAA Texas • AAA Tidewater Virginia • AAA Washington KEY FEATURES INCLUDE: * View insurance policies^ and membership details * Pay bills for insurance^ and membership * Request Roadside assistance * Book hotel, flight, or rental car * Access to Trip Planner * Find cheapest gas prices near you * Find member branch offices * Get traffic and road conditions for frequent commutes * Get an insurance quote for auto, home and other products^ * Get instant battery replacement quotes^ * Find Approved Auto Repair facilities ^not available in all areas
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